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Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,501 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this great picture I would recommend this to anyone at this price point

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great buy for first time buyer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing tv very bright, colorful, and pretty thin looks great anywhere you can put it. Although comparing it to its 50 inch brother both qled, i loved the screen design more on the 50in, it had little to no bezel the screen ratio was outstanding and the response time using the remote was slightly faster. I wish they wouldve had the same screen designed at least but, its still a great buy! First tcl tv and very impressive

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors for brigjt and vivid scenes we still do see some light bleed on the dark scens bit this is expected sinces irs not an OLED tv good speakers built in as well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price with a lot of features. Picture is sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for the Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV for the price. Google connectivity is fantastic. Picture is good. Sound isn't great unless you are using a sound bar or in a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is slow and glitch often. When I get home I wanna sit down and turn on the tv and not have to reboot for 15 mins. Sucks. TVs I’ve paid less for are better. Picture is good for the price hate that I bought it now have to buy another soon

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jessica,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Works great for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the new Google TV update this tv works a lot better. Add and Apple TV 4K with this and you’re all set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Great TV. Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and colors. The images pop out at you. The only thing that I don’t like is the Google TV built into the Set. Very confusing app and not very good. Recommend getting a Roku streaming stick to plug in. Otherwise it is a very good TV for a low price.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Decent TV for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV. I like having Google TV instead of the other options

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Decent at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the black friday deal, it’s worth it. Sale price might still be worth it. From far away, the tv when offered dolby vision and hdr is amazing. Up close, you can see a lot of screen tearing. To me, it’s worth it for what i paid. Also, the prcessor is extremely slow, compared to roku. Get the roku version of this tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality but the Google Tv OS is slow.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    High quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google tv product is new to me but uts cery good quality tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome ..!! budget TV , great for kids entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Slow

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s A little, but great picture when using firestick

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    TCL television

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money no issues came from past 1 year

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Impressed buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday sale, a great buy, the picture far above price point that I paid

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good tv for its price range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to replace an old lg. the specs compared this model very favorably against an lg up800 we were considering. We decided for the tcl and are very happy with the sharpness of its image. Very easy to operate as well.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Meh...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh....it is a decent TV. Setup is cumbersome and it gets finicky when powering up. You have to be at the right angle, height and distance for the remote to work. Hindsight, should have spent a few extra dollars for a higher quality TV. But, ok for the grandkids' playroom.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TBrock,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. The remote is both IR and Bluetooth(BT). The remote will function as an IR remote until Google assistant is connected (BT), after the remote is connected through BT, then only the power button will function as IR, the rest of the buttons will work on BT. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    The best QLED TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best QLED I have seen, even better than other QLED TVs in this price range. Got amazing deal from bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    PS5 PAIR PERFECTION

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cost effective pairing for my Playstation 5.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Schmatthew,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support