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Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,501 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price, has been reliable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this tv has been great for my kids. We got it at a good price and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. System can be a little slow at times.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. You will need a special cable box with xfinity to get 4K signal. The normal box only sends 1080p.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with clear picture! Love gaming with it! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Qled

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has Mini Led and a great picture using the garage and is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Picture is a bit bright but can be adjusted. Great for videos games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sharp picture. The clarity is excellent. Sound is also good. No issues so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price, don't think it can be beat!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point this TV has been great. One or 2 minor quirks but overall satisfied. One quirk is one of the HDMI ports randomly won't work. Unplug it and reconnect and it works. Other quirk is the OS, mainly connectivity. Has trouble with wifi connections.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Nice but needs a little tweaking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the sale price. my first 4k tv. takes a bit of tweaking to get a real nice picture. speakers not that great, so much better with a sound bar or external speakers. Cant beat the price or the value.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Fairly pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is hard to gauge with Dish, as the resolution is abysmal, but that's more our Satellite than anything. Picture needs a lot of tinkering, and I'm no expert, but colors are bright, sound isn't bad, and coming from a 32 inch 720p tv- I'm pretty pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice 4K Tv at reasonable price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big scree, Nice 4K Experience, Google TV requires time to get used to but works flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Google TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this TV - Google TV is awesome and the picture quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price easy setup...was surprised how good the picture was

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, Very Good picture, & easy to set up. Looking forward to many hears of enjoyment

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Google Tcl 4k

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv. The only bad thing is that the remote stop working after a month.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Regular

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality of picture but after 2 years, it’s very very slow.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Speed

    Rated 4 out of 5 stars

    Not a bad TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does have a little bit of trouble when it comes to remote commands and stuff like that. It’s a little slow.  overall not bad for the price though. 

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Great picture quality, bad google TV integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had excellent picture quality. But the integration with the google TV is a real mess. The response time from the remote to turn on the TV was usually 5 sec & on some occasions it would not even turn on (I had to unplug the Tv from the outlet!). The other drawback I found was the in-built 'google assistant'. If you already have a google home to control appliances in the room, the 'google assistant' gets confused. The button to turn off this feature was also causing TV turn on issues. I really wanted to like this TV for the features it provided for the price. But sadly, the google TV integration ruins it all. I had to eventually return it & get one of the more "premium" brands.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi kam1988,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Rated 5 out of 5 stars

    Awesome tv, great picture, okay sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart tv with great display. Got this on an insane deal and the picture quality is great for everyday viewing. The best part about this tv is the ability to connect any bluetooth headphones with it. PS5 games look amazing on it and there is no audio lag on my bluetooth earphones while playing games. As it goes with all LED/LCD TVs these days, the sound quality leaves a lot to be desired. Google tv works fine and is fast enough. I also like the included remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Iosif Bonet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for me, easy use of applications, image and sound quality. really what i was looking for

    I would recommend this to a friend