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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Iosif Bonet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for me, easy use of applications, image and sound quality. really what i was looking for

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Speed

    Rated 4 out of 5 stars

    Not a bad TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does have a little bit of trouble when it comes to remote commands and stuff like that. It’s a little slow.  overall not bad for the price though. 

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv, great picture, okay sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart tv with great display. Got this on an insane deal and the picture quality is great for everyday viewing. The best part about this tv is the ability to connect any bluetooth headphones with it. PS5 games look amazing on it and there is no audio lag on my bluetooth earphones while playing games. As it goes with all LED/LCD TVs these days, the sound quality leaves a lot to be desired. Google tv works fine and is fast enough. I also like the included remote.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Fairly pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is hard to gauge with Dish, as the resolution is abysmal, but that's more our Satellite than anything. Picture needs a lot of tinkering, and I'm no expert, but colors are bright, sound isn't bad, and coming from a 32 inch 720p tv- I'm pretty pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv good picture would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Budget Option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Tv. Interface is solid and picture is incredibly bright

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv with android OS and ean foot print and great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price will recommend it to my family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Value for your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very surprised about the picture quality, stunning resolution. For the price it's a great inexpensive product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL - 55" Class 5-Series QLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL - 55" Class 5-Series QLED good tv for the price. hope it will last a while.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Great TV for great price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, best deal I got. Comes with google TV so I don't even need my chrome cast

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Great picture quality, bad google TV integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had excellent picture quality. But the integration with the google TV is a real mess. The response time from the remote to turn on the TV was usually 5 sec & on some occasions it would not even turn on (I had to unplug the Tv from the outlet!). The other drawback I found was the in-built 'google assistant'. If you already have a google home to control appliances in the room, the 'google assistant' gets confused. The button to turn off this feature was also causing TV turn on issues. I really wanted to like this TV for the features it provided for the price. But sadly, the google TV integration ruins it all. I had to eventually return it & get one of the more "premium" brands.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi kam1988,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great backup tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that we are using as a picture screen. Easy to set up, pictures look great and scroll through as we want. Plus its a great 2nd tv to have in hand so you can have options when changing the house around.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a good sale during Black Friday period and it has worked well. Colors are much better than old tv

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    great tv!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv ever!! got it for $200 on black friday and it’s been killing it!! almost a year in :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very nice and delivery was completed as expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv it has good images and lighting and also the speakers sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good deal from $400 to $199. Love it and enjoy watching my awesome TCL

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarlonL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price, good picture quality and average sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whats not to love for $200?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to pick this TV up on Black Friday for $200 and that value with the screen quality is almost impossible to beat. There are some issues here and there, the interface is slow or laggy at times, and the remote could be better made, but again minor issues for the price. I can't say I'd recommend this TV for it's original price, but for $200 I'd say jump on it if you need a good size TV with great quality.

    I would recommend this to a friend