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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good TV for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of the TV is really great. We bought this primarily for Netflix & Amazon Prime Video. It looks superb on UHD HDR. Only issue I felt is sound is not upto the mark but you can fix it by buying a 5.1 soundbar. I wish the software was a bit faster (It lags quite a bit). Overall good purchase for the price. PS - We bought the TV during Black Friday sale for $200 + taxes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad but google smart tv is slowish at the start so I rather just add a firetv to it or something

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyday use ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying slow sometimes and it’s been glitchy and I’ve had the TV for less than 1 year. Overall everyday use decent

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Year later, still good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, good sound. Works well for gaming as well. Sometimes have to turn it on twice for the picture to show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Budget TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has some minor issues but overall it performed well. Never hanged, responds very fast. Google TV is one best feature, allows seamless connectivity with Mobile and integration of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and shine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m using this product for 2 years. It work well. Software and interface are work well together, screen quality is really good. I m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to replace an older one in a guest bedroom that i use as an office. I figured for the price it would do the job. I love the picture quality and i love the android tv interface. I bought it on sale so that made the tv even better. I'm not a gamer so but sure how it would do in gaming for for general use you can go wrong. The image quality is certainly above average.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great entry level QLed tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a great Black Friday sale, so from that perspective the TV was an absolute steal. Being a QLED, the picture on it is really nice, extremely bright and just needed a little tweaking out of the box. Have not used the Google TV as i have a Roku plugged in, so i cannot comment on that. EArc works without a problem to a Monoprice soundbar, though the sound was surprisingly decent for builtin speakers, but the soundbar is the way to go. Again, what I paid for it, I'm very happy. If you are on a budget, this is a really good bang for the buck option to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, we are 3 years un and its been a great bedroom tv, we would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Nice TV.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing what I know now, I would have got the TCL Roku model. Roku has Xfinity Stream app available. Aside from that, the picture is great. The price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for $200 on early black friday deal. Cant beat that price for a 4k 55 inch smart tv. Color and contrast are really good. Should’ve bought two.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value, but may need a software update.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat for the money, but a few quirks. Sometimes the internet connection doesn't work and it is hard to know why or when it happens. I will be watching YoutubeTV, go to switch channels and it will just go black and I have to reset the wifi on the TV to get it to work. Other days, it works just fine. The picture is good and it seems to work well otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday deal this tv is nice size easy to use and daved $270 on black friday deal really good bargin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money. Not the sharpest picture but it works well. You'll probably want a sound bar to go with it though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV TCL 55 google os

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a black friday deal for $200 For the price it's great. The OS is slow. Delivery took over a month and was rescheduled 4 times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a lot of adjustment to get a good picture. Don't lose the remote - your universal remote won't get you from the home screen to your desired input device. That's a pain - now I have to look for 2 remotes each time I want to watch TV! Comparable Samsung is better, in my opinion, but the sales associate recommended the TCL over the Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OS is very easy to like. I was worried but ended up liking it better than Roku. It’s OS is close to the fire layout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. A easy to use app would be a benefit for this product. A larger remote would be even better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Google TVs rock.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This actually my second TCL 55" Google TV. Both the 5 series and 6 series have been great. I have transitioned from the roku interface to google tv interface. I like how the system is so highly integrated to my various TV services. The TCL remote is simple to use. The picture on both TVs is extremely crisp and my examples seem to have no flaws like dead pixels. The internal speakers are as good as any I've had in my flat panel TVs. I would suggest getting a TCL sound bar for the main TV. I hope to get a 65" 6 series for use in our living room, as these Google TVs are top value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL 55 inch series 5 Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv with excellent picture. I’ve had TCL Roku tvs and the Google set up takes some time to get used to. However, once you use it for a few days, it’s easy to use.

    I would recommend this to a friend