Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,500 reviews
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Satisfied! ❤️

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture Ultra HD and Google TV love it ….can stream Twitch no other lets you not even Roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and i enjoy play games on it sound could be better but ill just get soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, does everything i expect it to and even has a power save mode

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    $199 Black Friday Deal.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Color accuracy is off and it’s a little laggy, but gets the job done of a QLED TV. Just needs adjustment and you can get self help from YouTube. Paired with a TCL soundbar and it’s a decent pair

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Google tv

    Rated 5 out of 5 stars

    We love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv! Great quality and price! Easy to use. Our movie nights are so much better with this one.

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 3 out of 5 stars

    Terrible Coil Whine and Slow Interface

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this TV and purchased this as a cheap replacement to a bedroom TV due to the Black Friday sale. The user interface and menus are super slow regardless of internet connection (Disney movies/Apple TV scrolling is way too slow) and after one week and very minimal usage, we started to hear the most annoying and loud coil whine from the TV. Very audible and noticeable and a sign that the components could be a lottery and there are some corners cut in the manufacturing process IMO. There are solutions online to reduce this noise however, I shouldn't have to adjust settings to make my TV behave! This is my first "budget" TV I have owned and my last as it is now being replaced by a Sony. I REALLY wanted to like this TV for the price and positive reviews.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Glefore,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV nice hd graphics. Internet works very well loads fast.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Best bang for your buck for our needs at the time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my inlaws who needed a new TV. Was really trying to wait for the new models to release but they couldn't wait any longer. After extensive research trying to find the best budget TV that had the Google TV interface and is 4K UHD and some of the other features, we were looking for without breaking the bank. They have been using it for a few months now and everything seems to be working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL - 55" Class 5-Series QLED 4K UHD Smart Google

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I year now so far good. Google OS generally slow . Get any streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking for a TV, get this one!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money! User friendly and doesn't overheat your pocket

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Great picture but no T-Link feature

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and sound. It took about 30 to 40 minutes initial setup. Slow transition when you switch from menu to menu. I think the processor is struggling sometimes. The main reason why I returned it is the lack of the T-Link feature from the Android OS which basically enables you to power on the TV by another HDMI device and also by using Google Home and Alexa. I have an older Android TCL that turns on using Google or Alexa voice command / routines and this Google TV doesn't do that. I hope there's a software update in the future to enable this because I looked thru all the menus and no T-Link option.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MiamiAngelo,
      Thank you for taking the time to provide your feedback.

      In order to use voice commands to turn on the TV, you would need to make sure quick start (enabled by default) and network standby (disabled by default) are both enabled. To enable network standby, from the Home screen you would press the gear button, then go to Settings>Network & Internet>Network Standby>Enable. "T-Link" in this Google TV would be "CEC". To go to this setting you would again press the gear button and then go to Settings>Channels & Inputs>Inputs>Control Other Devices(CEC).

      Additionally, we would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Hope this helps!

      -TCL Customer Support

  • Rated 5 out of 5 stars

    Fun Zone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job streaming the mind numbing shows my kids stare into the void…except Bluey that shows cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very easy to set up. Use it for gaming mostly and the picture is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on black friday and tv has been amazing

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for the price! Love the google tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get this tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dolby vision Dolby Atmos is just huge 8 don't get tired watching 4k video QHD video etc....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv using it for more than an year eveything working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch Qled tv

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome. TCL is amazing. Overall satisfaction with this one is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv on deal of the day and do not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Good clarity, Color and volume.

    I would recommend this to a friend