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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,500 reviews
  • Rated 5 out of 5 stars

    TCL - 55" Class 5-Series QLED 4K UHD Smart Google

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I year now so far good. Google OS generally slow . Get any streaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Deal if it lasts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV prices have really come down. The 5 series is considerable brighter than the low end 4 series. Contrast is much better. LED backlight went out on my 4 series after a few years, hopefully, this one lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful and Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv and I was blown away by it straight out of the. The color is vividly bright, the sound is very good and it can be compared to higher end tvs by the picture image. I love my TCL and will be back for a 75 inch. Wonderful tv. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect.. good price , good quality , good everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking for a TV, get this one!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money! User friendly and doesn't overheat your pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch Qled tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome. TCL is amazing. Overall satisfaction with this one is good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Love this TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks great on this TV, but when you get real 4K material it is astonishing. The picture is so clear, sharp, and detailed that it looks almost 3D. Hockey games are must easier to watch because the sharper picture makes the puck easier to see. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Ruby Mustang

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV. Great picture, easy setup, very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great color and quality, needs buttons

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a little scared of buying TCL for some unknown reason and decided to try it out. Picture color and quality are great on this model. Only downfall is there aren’t any buttons on the tv itself to change inputs or power on and off.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SimonB,

      Thank you for taking the time to provide your feedback. There is a physical power button, as well as a mic button, located on the back of the TV. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv using it for more than an year eveything working fine

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tcl TV's have always been my go to for years now. The options the picture the sound and apps make it a very nice package deal. Plus the price for everything that you get with tcl tvs make them an even better deal. I am always pleased with a tcl tv purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    User interface

    Rated 5 out of 5 stars

    Very good tv for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality. UI could be little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as an open box item. Works great no issues. Love the screen quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Junk... I wish they still made dumb TV's...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV so that I could have Android TV built in and have it hardwired instead of using WIFI. It has been disappointing. The picture quality is not bad however everything else is terrible. Pros: - Inexpensive - Picture quality is good Cons: - Android TV is pretty much always laggy but gets really bad at times - Refresh rate is low/delayed video when gaming - Speakers aren't great - Auto volume control doesn't work well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent colors and brightness a big step up to the 4 series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55 TCL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the TV has a great picture. Just need to put some good quality HDMI cables so you can get a clean and bright picture. I have no complaints about this TV and will be buying another in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful and I love the feature of screen mirroring from my iPhone. I do have an issue with the power button. The remote has to be aimed directly at the tv to power on and off, and you have to hold the button for a second.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is just as colorful and clear as a Samsung QLed. Sound is not as good as a Samsung QLed tv but still good enough for movie watching and gaming. Tv control is simplistic and compact. To summarize, I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv….great image and best customer service for best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black replicates Dolby vision black out its great!

    I would recommend this to a friend