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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. the picture, sound, and smooth user interface are really great compared to my last purchase. The remote leaves a little to be desired, but overall a nice entry level tv. We have it in our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV last 2 weeks ago and still amaze me. The quality of the pictures are great also the sound are clear. Nothing is wrong with this TV. Would recommend to my friend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv but could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little laggy on the menus, other than that it excels in everything else, Quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value 4K TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one vest value 4k Tv i have ever bought, its has everything ans for the price i will highly recommend, its has both dolby vision and HDR+, soeaker are okay and slim bezels great integration with goolge tv software. love ti

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best in the price range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't obvoisly say its best out there, but i would defientlly say its the best in the price range as It has the best picture clarity and AI features ti enchance your picture quality. It competes with the best the best of the tv's on a few levels. You do have the option to adjust the picture settings to tour preference. The only drawback from giving a full 5 start rating us the google interface which is sluggish and also you dont have an option on the suggestions you see on your home scrreen. I hope they would fix this with an update. I would definitely suggest a soundbar to go with this tv as the auido outlut is below par.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Sri91,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far!

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Rated 5 out of 5 stars

    Loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded 32" in my daughter's bedroom. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it there nothingness wrong with it's got good pictures

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Vibrant Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 55" is a very thin and light TV, easily movable for a one-person job. The colors are vibrant and really reach out to you. Overall a good TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great with very thin bezzels. The google os is very intuitive as well. Sometimes when using the software it can be a little slow but gets faster as it runs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TCL 55 inch Qled tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design, has cool features like Alexa. What I don’t like is the clarity. For me it’s pixelated if that makes sense. But for the price it’s a good buy.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MillyMil,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good budget tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with this tv. This was purchased for our son and for the price it checks off all the boxes and has a nice picture.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great! Especially for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for our five year and his series x. He absolutely loves it. Can't complain. Especially for tge fantastic price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the Best tvs i have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Black Friday deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on Black Friday deal. It has been hung on the wall already and we are so pleased! Great picture for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K television, and well, I'm not impressed. I can't tell the difference in resolution between this and my decade old LG 1080p television. This set also has some pretty bad dirty screen effect mixed with faint horizontal lines coming through in certain lighter colored scenes in movies and tv shows. I feel like my 10 year old LG produces better picture quality. The Google OS and many apps are also extremely buggy and/or slow. I tried watching Dune on HBO Max and it could never display correctly in 4K Dolby Vision, often times just settling on a sub HD resolution. You're better off buying an external streaming device like Roku, Fire Stick, or Chromecast. The only saving grace for this set so far, is in gaming. Gaming on this tv is very responsive compared to my older television. Overall, I still haven't decided whether to keep this or return it. I had it delivered since I'm older and have back problems and if I want to return it I have to rent a truck since it won't fit in my car to take it to my local Best Buy. I've heard many great things about TCL televisions, but this has become an absolute disappointment for me.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello Ninja,
      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount paid, the quality is great. The only qualm I have is with the voice commands (can’t put a sleep timer while watching youtube via ok google) although I’m pretty sure thats a google thing and not the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. The colors are so vibrant. You can see details that normally aren’t present on a regular LED tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Tcl tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i updated my old tcl version for this one it was only 200 fait price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best deal in town for gorgeous picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this brand TV is wonderful. My twin 11yr old grand daughters love this 'talking with the remote', and Amazon Prime stick. This TV is feature packed and gorgeous picture! The deal on this TV was off the hook

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv, and the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O got this tv on sale, and it succeeded all my expectations, it has great clarity, the rich black color's are amazing, plus the price that I got it on man, what els can I ask for. Got it for $199 on black Friday deal.

    I would recommend this to a friend