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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and very affordable. Gets very very bright which is good if you have windows in your room.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kind of buggy but its good quality tv for the price that i got it at!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL don't disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is really good for it's value. TCL gives you almost the equal to top of the line TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BRIGHT panel with decent blacks but sluggish UI

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super super bright. This should have gone in my living room but it went in my bedroom. It is so bright that it is a bit too bright for the room. Panel is extremely solid and sharp. Only complaint is the UI or OS or whatever is slower than a much much cheaper TCL. The quality of the menus is much superior but the input lag is absolutely atrocious at times. A shame that such a dope panel is held back by such a clunky UI. I would still buy it again if I needed a bright panel for a main TV. For a bed-room TV a cheap TCL with low brightness would have sufficed (although the sharpness would be sacrificed).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid tv for a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a tv on sale for $200 it does preform well a good tv gor general use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture quality and good for gaming. Only downfall is audio on the TV isnt good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Garrett13,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bright screen crisp picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV using it in an outdoor patio color is bright even on energy save and glare resistant is good

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Picture ok..Software and power issues!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panel has some defects. (Dirty Screen Effect) But it is passable for the <$400 I paid. (At 500+ I would return INSTANTLY) The real issue is the software. Mine doesn't turn on at times or I have to wait forever constantly hitting the power button wondering if it will turn on or not. This is seriously not acceptable. I expected this low quality from TCL and Hisense. Nothing more nothing less. I also own a LG C1 and that is lightyears ahead of anything tcl or hisense could dream of producing regardless of price. Best Buy actually had to pull these units from sale until an emergency software update was pushed out. Well the software has been installed and still feels beta. Partial Chinese State owned electronics companies will never match well engineered products from Korea or Japan.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi stevo1352,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Tcl are one of the best budget TV you can buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bugging us of Google TV could be excused, but the way it handles color cannot.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SamLo3,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Slow and unstable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst smart tv I have ever purchased, if i could return it i would, but i cannot afford a new tv right now. It takes a good 5 minutes to fully boot up, even with quick start. Apps take a good 2 minutes to load up. Apps crash frequently, i can guarantee hulu, disney, sling, prime, and netflix wil crash at least once after opening and sometimes randomly for no reason. I have done multiple factory resets to no avail. I was told it could be my internet, but i have a roku tv in the bedroom, on the exact same internet, with no issues like this. TCL has failed with its Google TV series. I am going back to amazon tv after this. If you are looking for a smart tv, look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Aaron,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture but lags out times. But overall so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the tv and how to color and picture looks when you put something to watch on it. It even makes my ps5 games look really nice.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Quality TV with subpar processor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is good but the processor is not good enough to support it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED That’s Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Hisense 60” that I purchased 4 years ago started to glitch. Just purchased a new TCL 55” QLED TV. Great Price and Quality so I can watch my Sports in HD 4K. Awesome TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen, weird experiences

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the reviews are correct about this Tv, amazing display with some weird glitches at times. Use a streaming device with it and enjoy an amazing panel! Had a bery weird experience during setup, and at one point my volume stopped working completely. Other than that I’m loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Decent TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $199 and had rewards. Picture quality is good had to change some picture settings to dial the picture in but very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great, Google TV is pretty cool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had just a couple of weeks to play with it, but it looks pretty good. I'm used to a projector in my living room, and this is the first time I'm using a TV - and so far, I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very happy with the purchase. Setup was bit longer due to updates. Awesome picture quality and remote is very simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Black Friday bargain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to pick up this TV during the Black Friday sale and am quite happy with the purchase. New Xbox Series S looks great on it.

    I would recommend this to a friend