Customer Ratings & Reviews
- Model:
- 55S546
- |
- SKU:
- 6470259
Customer reviews
Rating 4.3 out of 5 stars with 1500 reviews
(1,500 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, great image and sound, i fel like i have a nice time watching movies
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV for the price. Happy with futures and the quality
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Dope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is very good for the price paid. simple to set up as well. very impressed.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
TCL 4k TV issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is remarkable. I mean it's the best I've ever seen. However, most of the time when you turn it on, you have to turn it on, TWICE, sometimes more. Then you have to search for the settings to get to which HDMI port or other channel. If it wasn't for the picture quality, I'd send this thing back.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello - Thank you for taking the time to provide your feedback! We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you!
-TCL Customer Support
- Cons mentioned:Speed
Rated 1 out of 5 stars
very bad, frustrating
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very slow since the beginning.It’s been an year now.. we are frustrated by this TV. When I called customer service 4-5 times they just did troubleshoot, which didnt help.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 55”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and easy smart features good sound and easy setup I would recommend this tv the price was great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a great value. Not too expensive and with a great UHD picture. Works well for casting things from iPhone and iPad.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase 55’ TV, it was an excellent purchase for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tcl 55inch 4k qled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with nice brightness levels and picture movements
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Issues with the slow interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price with a decent picture. I did not enjoy the interface as it was very slow moving between apps as well as powering on the TV. Sometimes powering on the TV would just show a black screen and required to be turned off then back on. Otherwise it's an okay TV you get what you pay for.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Patrick,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best purchase yet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I was looking for an affordable tv and great quality. I was utterly suprised by the product's quality. Definitely a great purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than it's price point. It was highly regarded lower tear TV that actually is on par with more expensive ones
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Bang for your Buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Black Friday deal, $199. I bought 2. Good picture quality use primarily for games.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Good picture and brightness. Works for our needs.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
What a price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black friday deals strike again! Color is pristine and quality is amazing
I would recommend this to a friend Rated 5 out of 5 stars
I love it, and the Google TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been great. I was afraid because some reviews were saying that the Smart App was a bit slow, but for me, it is working perfectly, really smooth. So far I've used Netflix, Hulu, Amazon Prime, Crunchyroll, Youtube, and a few more and they have been working quickly. Also, the mic on the control works perfectly. I do not regret my purchase and I would recommend it! I see a big difference from TVs that are $100 cheaper. The sound is not perfect, but I was expecting that, so no big deal.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant complain at all amazing color great 4k quality not a paid promotion
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good choice for 55” tv, the price was below my expetations
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
Picture Quality not worth the problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is great for this price point no doubt. Blacks are very deep and colors are vibrant. However, I had to return the TV after 1 week due to non stop frustrations. 1) WiFi usually doesn't work. Always disconnects, and eventually stopped connecting all together. And I have fiber Internet so there's no issue there. 2) Apps are useless. Most of the apps I was able to download would constantly crash. Some didn't open at all. Needed to buy a Amazon stick as the smart features were useless. 3) Android Home was not able to connect to Google account. 4) HDMI 3 just didn't work...at all. Overall, this TV was just more problems than entertainment. I may have gotten a melon that an exchange could have fixed, but I decided to go with another brand, and have had a much better experience.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TomD,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful Picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I have the 75" one in the living room, and like it so much, I bought the 55" for the bedroom. Great colors and good local dimming for blacks.
I would recommend this to a friend