Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 55 winner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love Love this TCL. Great in my office and den. Picture quality is subperb. Best Black Friday purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent for the price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality as expected from QLED! Nice picture deffintly not an OLED but excellent value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best brand tv I’ve ever owned. I’ve had LG, Samsung, and insignias, none of them compared to this one. Best tv for the money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty nice picture and very light weight tv great for mounting

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awsome picture

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wasnt sure on buying a off brand tv i always go with lg sony or samsung but the picture on this is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy on Black Friday only

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent budget TV. The dedicated Netflix, TCL, etc.. buttons on the remote are very unnecessary and annoying. I'm also docking points because there is no dedicated input button on the remote to change from one HDMI source to another quickly, WTH guys? Setting this thing up in Google Smart TV mode would be nice if you're a family that doesn't have a game console with all these same exact streaming apps on it. Otherwise the Google TV mode is a jumbled mess of ads and suggestions, when it might be easier on the eyes and the brain to leave it in "basic" TV mode. Additionally, this TV was on sale for $200 and I was told they would honor the Black Friday price as soon as it came back it stock. This was not the case and I had to pay $450 like a chump. Overall decent, but I should have sprung for an OLED model.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for the buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, great bang for the buck. Only downside is the google tv, I would recommend buying a fire stick or roku box.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Great OS, a bit laggy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV, love the Google TV platform. Can be a bit laggy at times.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alka,

      Thank you for taking the time to provide your feedback.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you!

      -TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great. The remote is my favorite because it has the most commonly used apps i use regularly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING DEAL on this

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky to get this for $220 during black friday. Amazing qulaity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth buying.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality for the price. I am satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL QLED Google tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of art beautiful picture really good size of TV ,55"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great panel quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations. This QLED was definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the picture quality is sweet. The only problem I have with it is the lag, sometimes it’s a little slow

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Awesome open boxed price! First TCL television I’ve had. I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this purchase beautiful TV and a great price Best Buy you have out done yourself

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv the picture is beautiful I would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first tv in united states . Enjoy watch the hd series in tcl is worthy. Good choice for 200 dollars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not Best Buy’s Fault, But 2nd TCL TV With Defect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TCL TV I have purchased, and BOTH times, immediately after set-up, the backlight of the TV failed. This is not Best Buy’s fault. The first one that did it to me didn’t even come from Best Buy. I went for this TV because of the price, which I thought was a great deal. I ended up with a far superior TV in the Vizio MQ7 model for only $100 more. Turns out, this TCL TV isn’t that great of a deal after all. It gets 2 stars, because the picture quality while it lasted was actually pretty decent. That being said, I would not trust TCL TVs. Be patient and find something of higher quality from a more trustworthy brand.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi zlDeltah,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t upgraded my TV in almost 10 years this was such a great buy and it was a lot easier to set up than my old one was.

    I would recommend this to a friend