Customer Ratings & Reviews
- Model:
- 55S546
- |
- SKU:
- 6470259
Customer reviews
Rating 4.3 out of 5 stars with 1500 reviews
(1,500 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
4k Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a 4k monitor since it was far cheaper than any monitor on the market. Hoookup was easy and there were presets if you use this as a monitor Also handy that there are two positions for the legs. I wish there was an auto off feature, but I have not found it yet.
I would recommend this to a friendRated 4 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift. The recipient is very pleased with it. She's not very particular about display quality, but her partner is. I'm sure I would have heard all about it if there were any significant issues.
I would recommend this to a friendRated 2 out of 5 stars
Slow TV and OS
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow OS. Apps gets crashed multiple times. Makes life difficult and sometimes you have to reboot TV to make it work
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible TCL Support - No help and don't know
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a problem with my tv screen. It has a reddish hue, and what should be white appears pink instead. I called TCL support. They are horrible. The girl was clueless and could not help. She seemed preoccupied with something else. What kind of service is that from TCL? I'm returning this tv. If you ever have a problem, you will never be able to get help from TCL; that is the lesson I just learned.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi OlofH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 1 out of 5 stars
Terrible Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for my 6-year old 48 inch Samsung. I can’t afford an OLED and I read that QLED is the next best affordable option. While the colors on this TV are bright, the overall picture quality is no better than my old TV when it was new. I knew that VA panels have limited viewing angles, but since my living room is small, I didn’t think this would be an issue. You have to be sitting dead center in front of it for a decent picture, one seat over and the colors are washed out and the picture degrades. One day, after only being on for about 15 minutes, the TV shut itself off. Another day, I turned it on and it had sound, but the screen was black and I had to unplug it to reset it. I thought this TV was a good deal, but considering all the issues, it’s not worth what I paid. I like the built in Google Assistant, but that is the only thing that has worked well so far. It had another system update today, and maybe that will fix the power on/off issues, but it’s going back within the 15-day return window, a brand new TV should not be such a negative experience.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Becca,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two of these on sale and they are great cheap TVs. They are not the greatest image when watching action or live sports due to the frame rate, but I expected that with the specs and price. Still a 4K image that looks great, but I wouldn’t buy this for my main viewing tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great viewing experience and really love this tv
I would recommend this to a friend Rated 5 out of 5 stars
What a deal!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to be happy no matter what because this was the best Black Friday deal. But the tv is great. Pretty snappy for a budget tv. On par with a a new Chromecast. Always on voice is cool. Some cool game modes for consoles. Nice bright image without being blown out.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Perfect size for the bedroom. App ready
I would recommend this to a friend Rated 4 out of 5 stars
Very good display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but google OS takes lot of time to power on the TV. that is the only drawback. But display is bright and looks like an expensive TV with thin bessels.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TLC Quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality for the price …..! that it was sold for!
I would recommend this to a friend Rated 4 out of 5 stars
Great product, but lacks some features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given a five star if the product was compatible with disney plus. Also, I dont know if its just me, but I cant seem to find where its playstore is.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product great image the sound not the best
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality you can ask for the price.
I would recommend this to a friend Rated 1 out of 5 stars
Don’t recommend to buy, stops working after a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working after 1 year of usage. Issue: When i tried turning it on the standby light just flashes, says no command. Then it turns off then goes back on again to the flashing standby light and back to saying no command, this goes on in a loop. When I called TCL support, they simply suggested to throw away the TV and purchase a new one.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Tcl qled
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my nephew bc his went out on him and so far a great tv with a great pecture abd price to go with it!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jlee,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv at the correct price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As everyone seems to mention this is a great deal at 199 but not so much at 399. I bought this for a spare room and have had no issues so far.
I would recommend this to a friendRated 4 out of 5 stars
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and has a lot of the newest features like Dolby Vision and Dolby Atmos....a little laggy but for 200 bucks you can't beat it.
I would recommend this to a friendRated 4 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the picture and performance for the price. See you full review against my plasma on my YouTube channel Cash Wise.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Major Hardware Defects
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I REALLY wanted to like this TV. The panel I received is FINE and the picture on external sources--when calibrated-- can be really impressive. HOWEVER, the Google TV OS-even on the latest update--is still incredibly clunky and laggy. If you plan on using this for you main media source, RUN FOR THE HILLS. But the WORST part is I have some major issues w/ HDMI on my Apple TV. After 20 minutes on my Apple TV input, the TCL just CRASHES and does a full shutdown. I cannot wake it back up via CEC on my Apple remote. I have to do a full power on from the clunky TCL remote. I've factory reset the TV and foregone the Google TV OS for the TCL native OS and still have the same crashes. Sigh, for the sale price, I'd forgive the clunky OS as I'd barely touch it and the weak speakers-- but with the TV literally crashing like clockwork when on my Apple TV I cannot recommend this garbage at all. DO NOT BUY. :(
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mark,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support