Customer Ratings & Reviews
- Model:
- 55S546
- |
- SKU:
- 6470259
Customer reviews
Rating 4.3 out of 5 stars with 1500 reviews
(1,500 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
A good value for a mediocre television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for cheap with a lightning deal. From unboxing to full functionality took about 15 minutes, so it is easy and intuitive. The picture quality is very subpar. It renders dark colors terribly. Scenes that blend an ocean with the sky seem to confuse it, and I get a tremendous amount of jitter. But for what I paid I'll take it. If you're looking for a seriously nice picture, definitely go elsewhere.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristopherS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was faulty from get go, it turns off at random intervals and has barely worked perfectly since I bought it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dara,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Decent 4k tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent 4k tv that satisfies our needs. It’s only used for streaming and no gaming but looks great in our kids toy room
I would recommend this to a friendRated 2 out of 5 stars
Glitchy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps constantly close and wifi disconnections. Picture lighting is off when sitting indirectly. Just buy something else.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mike,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Gorgeous TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sick TV and display. Pairs well with our PS5. If you hate the OS then get a cheap Roku on sale. People hating on this probably didn’t configure the picture settings properly. This TV is stunning and you can’t beat the price.
I would recommend this to a friendRated 3 out of 5 stars
White glow around edges
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's major "backlight bleed" on the edges of my TV. It's definitely noticeable, but at the 200 price point for BF I can deal with it. The google OS is good, there's no lag and the system is pretty snappy. Reports of a buggy OS had to have been when the TV first came out (since this was TCL's first google tv) but with the updates I have had 0 issues. Great buy at 200, idk if I could recommend it at 400+
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Fred,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv
Rated 2 out of 5 stars
TV is great, but not the ads
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great, not a fan of the fact that on the Google homescreeen it shows ads despite the fact I paid $400+ for the TV. No built in way to turn this off even in app only mode. Not sure if this is also done on the Roku version, may return and buy Roku version instead. I understand ads on free services, but not as a part of the OS on the device I paid for.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MG64,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Leslie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am basically satisfied with tv, but do have one complaint. There does not seem to be any code to synchronize tv with spectrum remote.
I would recommend this to a friendRated 1 out of 5 stars
Tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was saying this was a good tv. had nothing but trouble. Have Reboot all the time. Has a white spot on screen . Not happy
I would recommend this to a friendRated 4 out of 5 stars
Great/Good Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. Picture looks great. Only draw back is the viewing angle is very bad when viewing from an angle.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TCL TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty cool tv with pretty great picture. Definitely a steal for the price!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good Tv for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv with suoer clarity. Google is little slow. Roku would have been faster
I would recommend this to a friendRated 4 out of 5 stars
Nice new gadget
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive only had the TV for a couple of weeks, so haven’t fully learned it which is why i gave this review four stars.
I would recommend this to a friend- Cons mentioned:Speed
Rated 3 out of 5 stars
Needs improvements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of disappointed. Trying to adjust for a good picture is confusing & counter-intuitive. Kind of slow also
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be having some trouble navigating the settings on the TV. We would love the opportunity to look into this for you to see if we can assist you. Additionally, we would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. For further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 2 out of 5 stars
Auto shuts off very frequently
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google tv keeps auto shutting off. It happens very frequently. Very disappointed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MonaK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv for the price. The 60fps makes every show and movie feel smoother than butter. I really like the slideshow pictures when the tv is idle for more than 10 minutes Only area that could improve is the deep blacks
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Great Picture But Terrible Operating System:
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google System is very slow and laggy. The system stutters and is unresponsive and delayed when using the remote. Very glitchy. Google should be ashamed of themselves releasing this system in a beta like condition. Had the TV since the begining of November and still no over the air update to correct the Operating system. Only saving grace is the picture quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Stroh,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 4 out of 5 stars
TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv features are good for the price. The only issue I have is the response time on the Remote and how it’s not user friendly on changing inputs
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far!
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Laggy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow UI good picture quality. Sleek designs. Would recommend wall mount
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kenny,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Decent for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent TV for the price. Only downside is visibility from an angle. Need to view straight on.
I would recommend this to a friend