Customer Ratings & Reviews
- Model:
- 55S546
- |
- SKU:
- 6470259
Customer reviews
Rating 4.3 out of 5 stars with 1500 reviews
(1,500 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great Picture, slow OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title sums it up...sluggish, lagging OS. Picture sure is purdy though.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi FrivolousEndeavors,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice tv but I hate how slow it moves on the Home Screen and the google assist is annoying to use.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY TCL televisions
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase me a TCL television. TV went out exactly 1 year and 14 days after purchase, conveniently after the manufacturers warranty expired. I’ve bought televisions for years and NEVER had one go out within a year! Terrible product!
No, I would not recommend this to a friendRated 4 out of 5 stars
Looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is good and all features i used look good so far
I would recommend this to a friendRated 4 out of 5 stars
Nice Tv for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no issues with this tv, shipping was fast and delivered with no damage to the box.
I would recommend this to a friendRated 4 out of 5 stars
Good value, no major complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I’m happy with this TV! It has a bit of a lag, but otherwise, no complaints. I only use it for watching TVs/movies.
I would recommend this to a friendRated 3 out of 5 stars
Good enough for average TV user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a new 4k TV for my PS5 and decided to cheap out and get a 60hz TV which I somewhat regret. My biggest issue is the picture looks “grainy” in dark scenes of movies and video games. Other than that if all you need is a nice big TV to casually watch TV and movies, then go for it. However, I myself do plan on returning it and getting a better one. Also, it doesn’t sound the best either.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Shrek,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thats an awesome tv for a good price retail in store
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Theking,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse TV I have ever purchased and the first negative review I have ever written. It’s not even a year old and it freezes or shows a black screen or just doesn’t work at all. I finally went back to my old tv because it took too much hassle to try to get the tv to work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KimF,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Sound keeps going out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound keeps going out. Then I have to unplug it to get the sound back working.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jonathan,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not worth buying TCL. After 1 year it does not wor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 15 months, TV went blank. Its not powering on. Called TCL customer care, they simply washed their hands saying its usual for this model after 1 year. Since manufacture warranty only covers 1 year they cannot do anything. Now relying on best buy to solve the issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GaneshP,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
HDR is not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great tv, HDR is kind of wonky at times as bright scenes will be bright, but when the scene switches to a darker scene, the HDR will stay bright for a second and then quickly readjust.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristopherC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Replaced 55 inch Samsung 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace 4 yr old 55 inch Samsung 4k tv that the back leds were showing thru the screen 6 weeks ago. Decided to buy a TCL brand after reading reviews. Great tv so far.
I would recommend this to a friendRated 1 out of 5 stars
Would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has so many problems it's not even worth the money even when it's on sale it's not worth the money do not buy this TV it has too many problems it shuts off by itself it won't turn on with the remote you have to unplug it and replug it in it does not support DTS or Dolby Digital surround
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .HI Roshi,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great for Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price and I really love the Google TV. Picture could be better in black zones but still really good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
TV developed powering issues 2 days after purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the tv less than a week before it started developing powering issues. It would shut off while in the middle of washing something whether the TV was on 5 minutes 10 minutes an hour or two hours. Sometimes it wouldn't power up right away it would then boot loop like three or four times before it stayed on or when you did turn it on it would take about two or three minutes before any display came up it just sat there with a black screen. The sound was incredibly tinny and weak with absolutely no value at all the speakers were horrible. The picture quality was amazing though nice clear vivid 4K I was very happy with that.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kard,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Screen broken
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen broken on moving and there is no option now except to throw it away and get the new one
No, I would not recommend this to a friendRated 4 out of 5 stars
budget tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, but sometimes you have to turn it on twice to get it to work
No, I would not recommend this to a friendRated 5 out of 5 stars
Great TV resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the resolution great TV for its price the only issue I faced with this TV is the sound quality but nothing you can't fix with a home theater
I would recommend this to a friendRated 4 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on Black Friday and my niece been using it she loves it
I would recommend this to a friend