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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,500 reviews
  • Rated 5 out of 5 stars

    Great quality for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough quality. Looks very much like a premium tv. Built in speakers however are average at best. 4k video quality is very good overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv in deal for 260 along with warranty ..worth the money..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the cost and movie watching. The audio is good. I had a faulty unit with no sound first but best buy replaced it within a week

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For $200 a great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for $200 on sale it is really good for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv good quality maybe glitchy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for sale for 399 at first I had to return it because it was glitching then I got the second one and it was perfect it’s a great TV I use it for my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google OS ia lagging. It takes time to load. 4K upscaling is bad. Background is not full black. But its better is regular 4K tvs. Sound is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less motion blur than the tcl roku brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less motion blur than the tcl roku brand , purchased the tcl roku and seen alot more motion blur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV on the prairie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv as a gift for our parents. They are very happy with it. Their old tv was pretty old and the picture wasn’t great. They’re over the moon happy with this smart tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serviceable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is comparable to others, still a good value but though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible TV sound is terrible it’s hard to cut on do not recommend this TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it works with my Google account. Easy to navigate. I would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price paid would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Think its a great tv for the price and would definitely pirchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok, but google tv interface is kinda laggy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice TV. We mounted it in our bedroom. It t00k a little bit to figure out the brightness, so we didn't go blind at night. Other than that a nice tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Just buy a Samsung or LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks great, but the hub can act slow and probably the worst thing is it sometimes it just completely shuts off randomly after a few hours of use, there is no damages that can be seen and troubleshooted so many times, tried everything n it still does it

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Conn,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughtvthis tv during Black Friday for $200 online. Quality is great! Steal of a deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Black friday deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $199.99, you cant beat the performance for price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's *fine* (not great...fine). It has frequent issues causing it to crash and it recently just decided to go into a permanent restart mode where you can't even get to the settings. Terrible, terrible TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LTenney,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broken had to buy a second one…don’t buy open box

    No, I would not recommend this to a friend