Customer Ratings & Reviews
- Model:
- 55S546
- |
- SKU:
- 6470259
Customer reviews
Rating 4.3 out of 5 stars with 1500 reviews
(1,500 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Broke
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was broken had to buy a second one…don’t buy open box
No, I would not recommend this to a friendRated 5 out of 5 stars
Great tv great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot complain, the tv is really great, sometimes it doenst have the best blacks but its pretty good
I would recommend this to a friendRated 5 out of 5 stars
Solid TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV for the price. Got it on sale during black friday sale
I would recommend this to a friendRated 5 out of 5 stars
Black Friday Deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for that Black Friday price! Glad I got it when I did
I would recommend this to a friendRated 5 out of 5 stars
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lovely tv I enjoy watching my kids also love it , one thing it dissipates too much heat
I would recommend this to a friendRated 5 out of 5 stars
Great Television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I bought crapped out on the second day. However, the cracker jack Geek Squad delivered me a new one, and it's been sweet!!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello Happy Buyer,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your initial experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. We're thrilled to hear that you were able to get a replacement and are now able to fully enjoy your new TV! If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good tv, good customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TVs been great, enjoying smart features. Sound bar necessary for quality sound though.
I would recommend this to a friendRated 5 out of 5 stars
Overall great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a very nice tv though the Google interface has some issues. Fantastic Black Friday value
I would recommend this to a friendRated 5 out of 5 stars
Good for the price range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. If you're playing video games on it, it has a weird purple effect on certain things.
I would recommend this to a friendRated 4 out of 5 stars
TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Screen goes blank once awhile and have to reset.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi QPLV,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
Rated 3 out of 5 stars
Didn’t like remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the remote. No numbers on it. Button to have numbers displayed on screen then if you’re not quick enough, goes off. Husband thought the colors were off. Bought for our condo that we rent and felt too hard for renters to use so returned due to the remote.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Myntv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I like the definition is great I will recommend
I would recommend this to a friendRated 1 out of 5 stars
Mediocre
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns on and off on its own. Cables have been checked and changed. Assuming it's software issues. Brightness changes on it's on. So on and so forth.
No, I would not recommend this to a friendRated 4 out of 5 stars
Almost. Needs updates.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. But works weird with Apple TV. CEC issues.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MLC1016,
Thank you for taking the time to provide your feedback.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you!
-TCL Customer Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very well didnt get any problem yet soon may
I would recommend this to a friendRated 5 out of 5 stars
Pretty good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great especially for the price i got it and does wverything it needs perfectly
I would recommend this to a friendRated 5 out of 5 stars
Great Value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase! Couldnt beat the price! Luckily got one before they sold out.
I would recommend this to a friendRated 5 out of 5 stars
TCL 55" smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchase of this brand. So far i have no complaints. Good choice for the money spent
I would recommend this to a friendRated 5 out of 5 stars
TCL 55in TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! They delivered and hung it on time and very professional.
I would recommend this to a friendRated 3 out of 5 stars
eh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More feature rich than my previous Roku TCL but the Google platform is so far overwhelming as is most android based stuff. Warning - this appears to not be apple air play compatible sadly which I wish I had looked into before throwing the box out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi jrg12,
Thank you for taking the time to provide your feedback. This TV does not currently support AirPlay. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support