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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,500 reviews
  • Rated 5 out of 5 stars

    Very good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV, all great, delighted by the super discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall 4ktv! Wifi apps are quick and easy to load

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google voice doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google assistant doesn't work, so as the voice control. Can't install some apps from Google Play for some odd reason. The viewing angle sucks, The rest is just OK

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlexP,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with Google Assistant. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the extra features like the vvr and game mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Rate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, video and audio. No issues to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help at the store for helping us to decide which unit would be best for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price got it when it was on sale would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Big fan of Roku and the resolution is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv i love it and great product well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. Thank the sales rep for recommending it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price! I bought it open box and everything was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for someone, and they loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my 3 year old daughter bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv, a little glitch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied, however the wifi feature turns itself off unexpectedly

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Carterorf,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best black friday deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 55 in for $199. You can’t beat that hands down !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its for grandma

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool still in the box but came quickly on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks good and love those Black Friday prices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these tvs and they are looking clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV in this price. Display is really awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Terrible Viewing Angle and Slow Operating System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to land such a great sale for a QLED. It took rougly 45 minutes to set ul thr tv due to the extremly slow operating system. The colors ate washed out unless you decrease the brightness to 50% or less. My 8 year old son was even complaining of how terrible his PS5 looked compared to our older LED LG. I would not reccomend this tv for anyone. You grt ehat you pay for.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PatrickM,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support