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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,500 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Faulty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not want to give this product this rating. The quality of the picture is ahead of LED 4k and I was satisfied with the sound as well. The massive headache is trying to play PS5 where the TV constantly just shuts off. It's a complete random yet persistent issue and has spoiled this TV for me completely.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TechGuy,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is bright and display is extremely colorful. Features are great and it handles older movies incredibly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome offer with protection plan. Till now No complaints. Don’t trust this product negative reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv and i can talk to it and it hooks up to my google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv . It has everything i wanted plus more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Google TV. Screen is good, sound is good.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Love the quality but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the overall tv but it gets stuck and I end up having to unplug it and restart it and it works just fine.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nikki,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    No video

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 55 inc tv in 2022 thanks giving offer for $199. It was working good for first two days and then the video stopped working and only audio. Planning to return..

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kannan,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Screen black and blur

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is getting black after playing sometime. It seems the product has some issues with screen loading. Tried many times by restarting and upgrading but no luck.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VenkiT,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    terrible. the LED screen is flashing. Stay Away.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv set up easily and the android TV is nice, but the build quality is junk. Out of the box the LED screen is flashing. I noticed it at setup, I thought it might be just at setup, nope. J_U_N_K. Flashes on android TV and any inputs(hdmi). Extremely dissapointing

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Steve,

      Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      TCL Customer Support

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best tv i have ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Bright, colorful & vivid colors! Screen is fantastic, perfect size & got at a great price at the time! Easy to set up & ready to use! Loving all the feautures especially the QLED screen! Beautiful pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Great Picture, Okay Everything Else

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality of this TV! Google’s TV platform is really easy to use and love that I can use Google Assistant by talking to my TV and through the remote. This particular TV can be a bit slow to operate. Sometimes apps will freeze or the remote doesn’t seem to respond right away. We have to turn off the TV entirely, then turn it back on to get it to work faster. Sound isn’t the best but it’s not as bad as other TVs. Overall, the picture quality really helps boost my review. It’s enjoyable to watch movies and shows which is what matters the most in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent for the Price, But Could Be Faster

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV for a few weeks, and while it’s not perfect, it gets the job done for casual viewing. The picture quality is decent—colors are fairly vibrant, and the resolution is sharp enough for most content. Sound quality is okay, but you might want to pair it with a soundbar for a better experience. Where this TV falls short is its speed. The interface can be frustratingly slow at times, especially when navigating menus or switching between apps. It feels like it struggles to keep up, which can get annoying if you’re in a hurry to find something to watch. Overall, it’s an average TV that’s fine for basic use but might not satisfy those looking for top-tier performance. If you don’t mind the occasional lag, it’s a decent budget option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Where’s my deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions wasn’t clear. I did get a remote or legs had to buy them. So I really didn’t get a deal.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi lmercer80,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    User interface

    Rated 5 out of 5 stars

    Great TV for household use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the TCL 55" Class 5-Series QLED 4K UHD Smart Google TV is a great choice for anyone looking for a new TV. It offers excellent picture quality, a great smart TV platform, and a built-in voice assistant. Here are some of the pros and cons of the TV: Pros: Excellent picture quality Wide viewing angle Support for HDR10+ and Dolby Vision Great smart TV platform with Google TV Built-in voice assistant Affordable price Cons: Sound quality is not the best Local dimming could be better Some minor flaws in the user interface

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Best, Brandon TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system, Remote control

    Rated 4 out of 5 stars

    Rough around the edges

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing and it's really convenient having Google's operating system on the big screen for Chromecast and apps. The only downside is it's very buggy at times and the controller will sometimes disconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good nice tv. It works really good. Big screen and vivid colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    If you want a Chromecast & a TV, buy this instead!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this was an extremely cheap TV, but the quality is tremendously good. Your getting 3 HDMI ports, optical audio jack, a Chromecast with Google TV 4K which is the best do-everything streaming device. The picture quality is very good as well. It would be a good value even if it wasn't 4K. I've tried the HDR, and it has better HDR than my computer monitor, so I prefer using this if I want to use HDR for media and don't care about refresh rate. I wish there were more settings. A night mode to quickly dim brightness would be nice. You can manually do it each time and takes 5 seconds if you really want. I often do not adjust it. I was very impressed with the 4K and HDR when I first got it. I still don't think I've seen nicer displays regularly elsewhere. It's almost been a year with the TV and I don't regret buying it at all. It's quickly become my new favorite device.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great quality for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without jumping up into OLED or premium mini-LED tier, this has excellent picture quality. Contrast, saturation, response time, uniformity, etc. are all beyond my expectations for a mid-tier 60hz panel. The Google TV interface is great if you like customization and accessing the Play Store's wide selection of apps. However, the processor isn't very powerful. It can decode 4k HDR video over LAN just fine, but the interface is sluggish. For power users I would recommend pairing it with a Google TV 4K or even an NVIDIA Shield TV if you can afford it.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Almost perfect for the budget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scored this baby on a black friday deal for about $225. I've had this TV for about 1.5yrs now. The colors are rich when watching in HDR10. I watch a YouTube nature sounds on black screen every night and the panel emits zero light. However, 10% of the time the screen just turns grey with a lot of backlighting. The responsiveness with the remote is much improved over time. The Google TV experience is better than most budget TVs, but its been improving with each update. Chromecast works well with any app that supports it, but Casting from Chrome on a PC is only good for still images. Response time with Chrome casting from a PC becomes degraded heavly. You can however use your TV as a wireless monitor in Windows which is much better. I reboot the TV maybe once every 2 months for a frozen app, but no issues after. Gaming from my PS5 has also impressed me. Other than the occasional frozen app, screen that is 100% black that doesn't kill all backlighting, tingy speakers, and horrible casting from Chrome PC app, it's the best bang for your buck.

    I would recommend this to a friend