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Customer Ratings & Reviews

Your price for this item is $95.99
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The comparable value price is $479.99

Customer reviews

Rating 4.6 out of 5 stars with 1060 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 55” Class 5 Series QLED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly setup process. Many customers rave about the TV's stunning visuals, saying they were "blown away" by the clarity and vibrancy of the display. The Roku operating system is also praised for its user-friendly interface and extensive selection of streaming apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,060 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Too many gremlins?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and the value were the main reasons for purchasing. However, I did not expect the gremlins that have cropped up from time to time. First, ALEXA will turn the TV off, but will NOT turn it on. I can not tell where this problem lies. Next, the earc and HDMI1 is not recognized at times. Third, when watching Roku, it stops completely and resets to the power on (red screen)screen. The router is just a few feet away so the wifi connection is not the problem. I am a patient man, but I feel like it is time to decide whether these glitches are acceptable.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dave,

      Thank you for taking the time to provide your feedback. In order to turn your TV on with Alexa or the Roku mobile app, you need to enable "Fast TV start" by going to Home>Settings>System>Power>Fast TV start>Enable. We're sorry to hear that you may be experiencing some other trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for price, this competes with the best. The 4k looks fantastic and the refresh rate does excellent. Set up was super smooth, with the roku interfaces, and the ARC jack paired instantly with my Sony sounds system and am able to control both instantly after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works fine. Very difficult to set up A/V components. Spent several hours with the help line, unable to help! Finally was able to resolve the problem with outside help. Big mistake to have eliminated the RCA plugs on the TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money spent. I’ve never had a smart tv before but always wanted one because it seemed too good to be true. That was underplayed. It combines a tv, Apple TV, and any app you could ever want. All on one tv. And you can control it with your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Thank u to Victor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi Dear, Victor was amazing, he made my morning: he was very knowledgeable, easy and had a lot of Patience!!! He’s so helpful as well to take the tv out of the box since I couldn't help myself. Thank you Victor and Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research on Roku TVs and this one came highly recommended. It is living up to its review. Loading speed is much better than my old Roku TV. I do not have the buffering problems that I used to experience as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a nice TV with no input lag to play the game on and a great 4K display and this is the answer. Was going to get the Samsung TU500 but i am super glad I went with this TCL. TV is super nice and has all the features you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price and TCL has a great streaming platform. Needed a TV for my bedroom and this was a no brainer. Definitely looking into TCLs Series 6 8k TV as well as their TCL 8 Series which are their high end TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL is the best around (for the price)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV rocks! Image quality straight out of the box is PHENOMENAL! Sadly, the unit was too small for the room and I had to exchange it for a different brand. Sadly, that other brand just doesn't compare! My next TV must be a TCL!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV with a good feature set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has done well for us and hasn't had any performance issues. It also syncs perfectly with the soundbar from the same brand. I haven't used it for gaming, but it we have used it for several streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good valur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Roku TV so this was a perfect choice for me. It was a really good price as well and online order pick up was easy. Excellent customer service from the Best Buy team. I would recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 55" Class 5 Series LED 4K UHD Smart Roku TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with the TCL 55" Class 5 Series LED 4K UHD Smart Roku TV. I use the Roku Remote App with Bluetooth over the ear headphones for private and amazing audio immersion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great outcome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a gift for my mother! She is so happy with it! Her TV was eight years old and so she sees the vast differences between then and now. Great deal for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. It is very user friendly. I am not a tech geek, not even close so if you disagree with me that is why. I find it easy to maneuver around as I have been using Roku since its beginning, that helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a Sony again. TCL makes them look like over priced shiny objects TCL is Clean Crisp User friendly Fast between apps And 1/3 the price of Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did tv is dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very bright. As good as a unit three times the price. Paid 429.00. Quite a bit off retail. Had an issue with tuner TCL customer service is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TCL and Cox issue's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatabllity with Cox Communication remote pair is difficult requires a very knoweldgable tech or you must use 2 remotes or pay extra for a 3rd party remote. Otherwise awesome picture.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv, great on the series x. This tv was bought after tons of homework at what was available, price, and features includes. It really camw out on top and im happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV for a covered patio area and it has done fine. We didn't want to spend a lot of money on a TV outside so for the price, this TV is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great. But the first guys from geek squad were not good at all they did not finish and I requested new tech and they were great!!! But they all need booties they all dragged in snow

    I would recommend this to a friend