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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1031 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the 55” Class 6-Series 4K UHD Mini-LED QLED Dolby Vision HDR Roku Smart TV for its exceptional picture quality, affordable price, user-friendly Roku interface, and suitability for gaming. While some users have concerns about the remote control's limitations and blooming, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,031 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Budget TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value TV for the price. Picture and features like eARC are normally found on much more expensive TVs. Only con so far is that the backlighting is not so smooth and it is noticeable when the screen brightness changes. Great budget TV and has the potential to be an excellent TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best in quality, ease of use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value and picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture and easy to navigate just like the Roku stick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for the price. Excellent contrast and bright picture. Seems to be well made with aluminum screen frame instead of plastic. Roku interface works well since I normally stream from YoutubeTV app. Picture is almost as good as OLED but viewing angles not as good as OLED. But at less than half the price, I can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL 635 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant true colors. Clear bright picture. Deep blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Buy with Google platform

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's unfortunate that TCL television ROKU platform has been having issues, mostly reverting back to home screen after a few minutes of watching a movie or TV show. It is a problem that is out there and has no solid fix. My 55" TCL started manifesting this issue within a couple of days. The technology and picture of the TCL brand is outstanding in the price point and the picture for a sub $1000, 55" television is great. I returned the television within a week. TCL sells the exact same television in the Google platform now so it should be a better behaving television. I would recommend this television with the Google app platform but not the ROKU platform. Too bad because I like ROKU.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi stjeepers,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture and is easy to use features!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Roku Rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and super easy setup....love the apps!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, great picture quality. great for gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great middle ground TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this as an entertainment setup tv at the cost that's nearly half of the superior LG QLED. Very nice for gaming on the current gen. Roku interface is slick but the remote that came with it was failing and dies. Had to buy a new one for 10 bucks. No issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the TV for 6months, I have had so many issues with the TV. First the TV won’t turn on, after several calls with the customer service and many troubleshooting, finally they came to my house and replaced the circuit boards. The remote control also has problem. It drains battery so quick, I have to replace the batteries every couple of weeks. Couple of calls with customer service, I am still at step 2 with troubleshooting, I am not sure how many more steps before they can replace the remote. Other than that, the picture and sound quality is fine.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Arty,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality but poor sound quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. The picture quality is awesome. The only downside is it gets a little slow sometimes. Need to disconnect the power cable, wait 30 seconds and reconnect and good as new. The sound quality is subpar. Any soundbar sounds better than TV output.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best Roku Smart TV Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the money. Colors aren’t perfect but they’re better than most other TVs out there in the price range. I bought this TV for the bedroom because we prefers the roku Smart TV platform to any of the others we have tried.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best TV you can buy at this price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying and returning several TVs around this budget because I just wasn't happy with the image. I'm a filmmaker who cares about color accuracy an contrast, and this TV was as good as it gets without splurging on OLED. The display looks best straight on; when viewing from an angle you lose some of the dynamic range and some contrast. Not very noticeable unless you're walking around the TV checking for things like this. The Roku TV is a godsend after using my Amazon Fire Box for so long (and then my PS4 when HBO Max came out). Nice to have all of my apps consolidated onto one menu, and one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I found the right TV for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to the Roku remote it’s too delicate but the TV works good so many shows are shot in the dark and on this TV I can finally make out what’s going on yes it’s reallyGood deal even at this price it was a bit of a stretch for my budget but it was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Budget 4k TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 4k TV and it looks pretty good out of the box. With tweaks to the settings, you can get even better colors. Con: Not the best when it comes to the local dimming. So if there is a bright image against a black background, there is a very noticeable glow around it.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Top performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A superb performer. Great 4K and HDR. I'm glad I didn't spend more money for a Samsung, Sony, etc. I read the negative reviews regarding issues early in the life of a few of these TV's. It should be noted that early life failure is no uncommon in any brand of electronics. It's just a fact of electronic life.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It has a very good picture. The Roku is also good for streaming. I bought a TCL soundbar to go with it so I have a very nice arrangement. Bought it online and picked up the same day at Best Buy, Very easy and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture with HimeKit and Airplay!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is better than I expected. I waited for it to come out and then trying to find it was tough. It’s not OLED but it isn’t an OLED price. The built in Roku simplifies the operation and now with airplay onboard it is nice to tell Siri to turn off and on the tv and use the remote built in to my phone to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this TV in a bedroom and picture quality is great and very bright. Handles motion in movies and sports with no problem. Only problem is my existing soundbar is old and only has optical connection so tv remote does not work sound. This is not the fault of the TV so I just need to get a new soundbar with HDMI.

    I would recommend this to a friend