Customer Ratings & Reviews
- Model:
- 55R635
- |
- SKU:
- 6424672
Customer reviews
Rating 4.4 out of 5 stars with 1031 reviews
(1,031 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 55” Class 6-Series 4K UHD Mini-LED QLED Dolby Vision HDR Roku Smart TV for its exceptional picture quality, affordable price, user-friendly Roku interface, and suitability for gaming. While some users have concerns about the remote control's limitations and blooming, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Bang for the Buck TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading and reading and more even more reading, the TLC was the perfect TV for me. All of the reviews that are out there are absolutely right. This is one of the best television sets available, regardless of cost.
I would recommend this to a friendRated 1 out of 5 stars
A disappointment
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and returned two of these TVs because they would never connect correctly to Roku. Was really disappointed because heard it was a good Tv.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Remote is ______!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, but the remote doesn’t have numbers to change channels or volume control for sound bar. Now up to 3 REMOTES CRAZY
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Esmith,
Thank you for taking the time to provide your feedback. Currently, our smart TVs do not support the direct input of channel numbers for OTA. However, if your TV is connected to the Internet, you can press the left arrow key to populate a channel guide and navigate channels this way. Additionally, you can enable "favorites" for over the air channels so that your most-watched channels will automatically appear towards the top. To enable favorites you would go to Home>Settings>TV inputs>Antenna TV>Favorite Channels>Enable. If using a cable box, our TVs are compatible with most Universal and cable remotes. Many Universal and cable box remotes can be programmed to control select features on the TV. You can visit https://support.tcl.com/us-remote-codes for more information. If you do not see your specific remote, you would need to contact the remote's manufacturer to obtain the remote code from them. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
New Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales Associate was very helpful. The installer was on-time friendly and did a great job. Love the new smart TV and the whole experience of getting it.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture though often the screen remains blank when powered on. I oh solution has been to unplug it and plug it back on.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Flickering
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! But we have had an issue with the leds flickering. Apparently changing game mode/motion blur settings fixes it. Still annoying for a $1k tv.
No, I would not recommend this to a friendRated 5 out of 5 stars
TCL Smart TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price you pay. Obviously there are better TVs you could buy, but for the price range this TV is in, it will probably be one of the better options.
I would recommend this to a friendRated 5 out of 5 stars
Great picture, set up was a breeze.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased based on a recommendation from the family member who speaks highly of this brand. Set up was simple right out of the box! Very pleased with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great tv for console gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is incredible for 4K gaming the built in game mode is absolutely perfect with no adjustments needed it really is a true plug and play tv like the reviewers have all said. Tv is a must buy!!
I would recommend this to a friendRated 5 out of 5 stars
Incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've finally decided to spend the money on a nice tv. Not 2 expensive but in between. Honestly have 2 say I'm glad I took the plunge and did. Best money I've ever spent.
I would recommend this to a friendRated 4 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for movies, no lag in video games. The only thing it has is the brightness, it is difficult to adjust.
I would recommend this to a friendRated 5 out of 5 stars
GREAT TV BIG SCREEN TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tHANKS TO THE GEEK SQUAD, OUR 65" TLC 4K SMART TV IS UP AND RUNNING THEY ANSWERED ALL OF OUR QUESTIONS AND BROUGHT OUR INTERNET SPEED UP TOO, WHICH THEN ENHANCED OU R TV EXPERIENCE.
I would recommend this to a friendRated 5 out of 5 stars
Two Good Guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos and his assistant were very polite, knowledgeable and helpful with installing my new tv. Carlos also communicated well as to time frames snd confirming my appointment.
I would recommend this to a friendRated 4 out of 5 stars
Bargain TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV for the price. There are a couple of minor quality issues with the image from the TV, but nothing deal breaking.
I would recommend this to a friendRated 4 out of 5 stars
TCL / Roku working in harmony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Platform and interface very user friendly. Looks good and it works. Probably would suggest getting a soundbar for the full user experience.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original open box item was defective. Returned and replaced with new TV. Easy transaction with professional and knowledgeable associate.
I would recommend this to a friendRated 4 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be 5 stars but it doesn't doesn't do 4k@120 hz other than that this tv is the best tv in it's class and your wallett.
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with tv, it is mostly used for gaming and the occasional movie. I am impressed with the Roku menu and UI in general. Definitely a deal at this price.
I would recommend this to a friendRated 5 out of 5 stars
Great Value - Roku Rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and value. I am a huge fan of Roku so having it built in is excellent. So far so good on reliability. Big upgrade from a 7 year old LG flat screen.
I would recommend this to a friendRated 5 out of 5 stars
Great tv the specially for gamers and money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv got this one to replace my several defective hisense TVs great for gaming too. Excited to see. How it performs throughout the next generation of gaming consoles
I would recommend this to a friend