Customer Ratings & Reviews
- Model:
- 55R635
- |
- SKU:
- 6424672
Customer reviews
Rating 4.4 out of 5 stars with 1031 reviews
(1,031 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 55” Class 6-Series 4K UHD Mini-LED QLED Dolby Vision HDR Roku Smart TV for its exceptional picture quality, affordable price, user-friendly Roku interface, and suitability for gaming. While some users have concerns about the remote control's limitations and blooming, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
best tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best tv so far. i'v owned samsung and toshiba in the past
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting to hang it on the wall. Can't wait to use it.
I would recommend this to a friendRated 5 out of 5 stars
TCL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and very informative Customer Service. Delivery on time and professional.
I would recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the purchase. Easy to setup and worth the price.
I would recommend this to a friendRated 5 out of 5 stars
The One To Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the "Best Buy" for the money. East setup, brilliant colors.
I would recommend this to a friendRated 5 out of 5 stars
Like a Picture on tbe Wall
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light levels and colors. Works great with smart devices.
I would recommend this to a friendRated 2 out of 5 stars
Never buying a TCL again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are returning this TV, replacing it with an LG B2. After we had it mounted, we discovered that every time we used the Roku remote “rewind” 15 seconds feature the subtitles came on. Then we tried to put an HDMI cable in the HDMI2 port, and it would not go in… damaged. And just yesterday the red colors in the shows we were watching started twitching and shaking. Other than all that, the TV is great! Never buying a TCL again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DonK,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL ROKU TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for great mid-size TCL ROKU TV Easy setup
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Not sold on mini led
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Wanted to like it but the dark scenes would show box around images. Very distracting. The picture was good it was just the back lighting that made me go to oled
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi John,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love this tv. I use it everyday. PS5 compatible
I would recommend this to a friendRated 5 out of 5 stars
Great picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total satisfaction. Very happy that I purchased this TV.
I would recommend this to a friendRated 5 out of 5 stars
QLED
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this TV but he purchased it when it was under $700
I would recommend this to a friendRated 5 out of 5 stars
Great TV Brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our fourth TCL! Hubby is happy with the quality for his gaming!
I would recommend this to a friendRated 5 out of 5 stars
Geekers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eddie and Angel were experienced , professional and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great quality and for the price you can’t beat it!
I would recommend this to a friendRated 5 out of 5 stars
TCL TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot believe how good this tv is for the money!!
I would recommend this to a friendRated 5 out of 5 stars
Great TV!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! This was a great purchase. I'd definitely buy again.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase, got an execellent panel no issues so far!
I would recommend this to a friendRated 5 out of 5 stars
Great tv at low price point
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv at a great price. Love the mini led display
I would recommend this to a friendRated 3 out of 5 stars
Poor panel uniformity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An alright 4k tv for its price. The panel quality is a hit or miss, if I knew what to keep an eye out for soon after I got it it would've been a return due to the panel
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Azula,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support