Customer Ratings & Reviews
- Model:
- 55R635
- |
- SKU:
- 6424672
Customer reviews
Rating 4.4 out of 5 stars with 1031 reviews
(1,031 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 55” Class 6-Series 4K UHD Mini-LED QLED Dolby Vision HDR Roku Smart TV for its exceptional picture quality, affordable price, user-friendly Roku interface, and suitability for gaming. While some users have concerns about the remote control's limitations and blooming, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! All the TVs from TCL have been awesome. The fact that Roku is built in…even better. Great picture, easy to use remote. What else could you ask for?
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is amazing. We’ve never had a tv with such wonderful color and graphics. It’s easy to set up and use.
I would recommend this to a friend Rated 5 out of 5 stars
Great Roku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality. Plus, Roku TV is easily the best streaming platform.
I would recommend this to a friendRated 5 out of 5 stars
Looks like an OLED, priced like a low range TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have returned over 8 TV’s (so sorry BB!) ranging from 1600 to 603, which is what I was lucky to find, since it was an “off the wall” display meaning it had never been owned by anyone but BB. I can’t even begin to articulate how magnificent this TV looks. And coupled with an Apple TV 4K, with their color rendering, makes this tv look like a Neo QLED Tv (which is one of the tvs i had returned) which runs over 1500 bucks. Sony, LG, Samsung, you name it, I’ve had it and this tv, not even considering the price, is amazing. Thinking about an OLED? Buy this and an Apple TV 4K and youll still have enough for a nice soundbar. Hands down the best all around TV for it’s price range and above.
I would recommend this to a friendRated 5 out of 5 stars
TCL 6-Series Is Very Good by Consumer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this last week after exhausting, modern day research that is silly but part of our culture. It was either this, a cheaper Hisense or go huge with the LG CX OLED. In the end, with burn-in on the OLED and seeing how few zones the Hisense had, this made the most sense. It has much better coverage with zones and is right there with the CX with future proofing and no burn-in possibilities. I also found the perfect settings after using the TCL IPQ app. As follows: TV brightness: Darker Picture size: Auto Picture Mode: *Normal - Picture Settings: Local contrast: High, Backlight: 80, Brightness: 45, Contrast: 100, Sharpness: 75, Color: 41, Tint: 0, Color temperature: Normal, All motions: off. If you want smoother, use Picture mode: Sports. Personally it makes me ill.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Big, bright picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I updated my 14-year old TV with the help of my grandson and son, and now I'm all set! It's a beautiful picture and it shows everything. I've noticed many details previously missed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good TVs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV but I really like cutting the cord. Easy to use
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great T.V. Period!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This t.v. lives up to all of the very good reviews as written. You can not beat this television period. Buy it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 55" TCL Roku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My third 55" TCL TV. Very good picture quality. I love the Roku function.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product tremendous improvement over our previous LED tv
I would recommend this to a friend Rated 1 out of 5 stars
Good for 2 years. Bricked without warning.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 2 years since I have bought this TV and the led display went out without any sign of fault or damage. I have never had a TV just completely give up on me this soon after purchase. This was a great TV, but it is obviously manufactured to brick after a given length of time as after doing some research many people are left in my situation after buying this TV. In my recommendation, do not buy TCL. Their products are gilded and do not last.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrandonR,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color
Rated 5 out of 5 stars
great color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, and really like the built in Roku easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up. It has a great picture quality.
I would recommend this to a friend Rated 5 out of 5 stars
No Regrets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've always been a fan of TCL's. We upgraded to this QLED when we got it for an excellent price before Christmas in 2020. A year later and we are more than happy with our purchase. We would recommend and buy again.
I would recommend this to a friendRated 5 out of 5 stars
Great Quality without breaking the bank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV and Great at the price point. Can have problems with local dimming in dark scenes, as well as color banding. However, this is only noticeable in a very small amount of scenes so personally I don't notice it very much.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL 55 R635 Purchsed March 2022 after prior great experience with TCL. Recurrent problems receiving Dolby or HDR content. Just a blurred blanked out screen. Requires TV to be unplugged and retstarted. TV wall mounted which make this a particularly annowying experience, Have had several lengthy calls with TCL support to no avail
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jack,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Horrible Audio Syncing Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this 55R635 for less than a month. It was fine for a week. Then audio sync issues started no matter what I watch on it. Then I started researching and Roku forums are full of complaints about it. There are 11 pages of complaints. There seems to be no fix for it. This has been going on with Roku/TCL TV's for well over a year. I spent HOURS last night trying to adjust and correct this, both through my new Denon 650H receiver and through the TV and through Prime Video/Firestick settings. There is no fix for it. The only possible fix I've seen is to completely disable all Roku by resetting and not connecting it to the internet and just using your own devices (Firestick, Streaming Box, DVD etc.). This is really unacceptable. Half the reason I bought it was for the "cool" factor of the Roku built in to this TV and the high ratings of the Roku app. I could buy any TV but this one had what I wanted. And now in less than a month I'm extremely unhappy with it. To get proper audio syncing I have to disable the entire Roku feature of this!! Reconsider your choice on purchasing this TV. Neither TCL nor Roku has offered any explanation or fix for this issue and it's been happening to many customers since at least 2018.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SMAZ,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 2 out of 5 stars
Stock up on batteries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, however the controller does not come with a charger. Problem is the controller eats batteries. We have to change the batteries every 2 to 3 weeks. Have been online and this appears to be a somewhat common issue. Surprised not more reviewers have mentioned this problem.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ambivalent,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our remotes. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Internet problems? No problem for this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonders with my 7 mega of internet! Apps runs smoothly and image quality is astounding, plus, it didn't break my purse.
I would recommend this to a friendRated 5 out of 5 stars
TVL 55” 6 series smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart TV, TCL 55” 6 series! Looks great! Best Buy did great!
I would recommend this to a friend































