Customer Ratings & Reviews
- Model:
- 55R625
- |
- SKU:
- 6367716
Customer reviews
Rating 4.5 out of 5 stars with 891 reviews
(891 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class 6 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly Roku system. Many customers rave about the vibrant colors and clarity of the display, making it an excellent choice for movie nights and gaming. The easy setup process with Roku is also widely appreciated, allowing users to quickly access their favorite streaming services. However, some customers have expressed concerns regarding motion blur, limited viewing angles, and a refresh rate that can sometimes feel slow. Additionally, there have been a few complaints about the durability of the TV and issues with the remote control's functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received Excellent service.Sales people were courteous.Delivery on time.We will be visiting soon to buy modem/router for our home.
I would recommend this to a friendRated 5 out of 5 stars
great quality picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the tv and all its features. There are so many features that we haven't explored yet. Very happy with our purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great pic and easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the game mode which u can set up to automatically turn off when u switch to Netflix and on when u go back to an actual game
I would recommend this to a friendRated 4 out of 5 stars
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to upgrade my tv. For this cost, the tv is great. The only annoying issue is I have to reconnect the internet connection frequently.
I would recommend this to a friendRated 5 out of 5 stars
Best TCL I've Owned Yet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really beat this television for the value. And for once, I got a pretty clean screen (No DSE and Pretty Uniform).
I would recommend this to a friendRated 5 out of 5 stars
great support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The recommendations were excellent. The crew doing the installation were knowledgeable and professional. Great service!
I would recommend this to a friendRated 5 out of 5 stars
Great game play display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The way that the TV displays the game graphics is absolutely amazing i would recommend this TV to my family members
I would recommend this to a friendRated 5 out of 5 stars
Good picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this tv, sound is adequate for a small apartment. We primarily stream movies, news and music rather than gaming.
I would recommend this to a friendRated 4 out of 5 stars
Very good product for streaming.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for son and he loves it. I will be able to give a better assessment in the future. It is too early to provide more than this thus far.
I would recommend this to a friend- Pros mentioned:Price
Rated 2 out of 5 stars
Picture quality fair at best.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Becuase Best Buy is not allowing customers to come into the store...purchased this TV base on reviews. It is a decent TV for the price point..but because it is slightly more expensive than a basic SmartTV I was expecting more. An "independent" 2020 SmartTV review placed this pretty high on its list...but it didn't live up to the review. Wish I could return.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Katrina,
Thank you for taking the time to provide your feedback. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Amazing TV especially for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched to Hulu and needed a TV that was able to utilize all the streaming applications. I have been very happy with this.
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this T.V. My husband and I upgrade from a non smart tv to this and I can’t say anything bad about it.
I would recommend this to a friendRated 4 out of 5 stars
Good but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems from time to time out of nowhere tv flickers not a feal breaker if you miss the sticker on corner edge u will have film. Stuck on tv
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, but it freezes up and has software issues. Sony makes a much better TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RadioShad,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Very satisfied with the product and install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase of the TCL as well as the Geek Squad installing this TV during the Covid pandemic.
I would recommend this to a friendRated 5 out of 5 stars
great TV beautiful image
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the TV, brand TCL makes great TV's. I like that it comes with ROKU TV, lots of apps. Keep sellling this brand.
I would recommend this to a friendRated 5 out of 5 stars
Best bang for your buck TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time comparing this to any other TV at the same price range. I’ve done it for you. Get this TV
I would recommend this to a friendRated 5 out of 5 stars
It’s a replacement item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement item that was not able to be repaired via our extended warranty/service agreement.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great affordable 4k tv. I did my research and based my decision to purchase this TV on those said reviews.
I would recommend this to a friendRated 5 out of 5 stars
Amazing TV for the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not OLED black levels but very close. Love this TV for gaming! Plus no vertical banding. Won the panel lottery!
I would recommend this to a friend