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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 891 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 55" Class 6 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly Roku system. Many customers rave about the vibrant colors and clarity of the display, making it an excellent choice for movie nights and gaming. The easy setup process with Roku is also widely appreciated, allowing users to quickly access their favorite streaming services. However, some customers have expressed concerns regarding motion blur, limited viewing angles, and a refresh rate that can sometimes feel slow. Additionally, there have been a few complaints about the durability of the TV and issues with the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 891 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot beat it for the price. Like the Roku interface too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered to my car in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lesser known name but similar to better performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality/short cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality cord to short good. coverage Unobtrusive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TV I have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good roku 4k tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good roku 4k tv. Bought it on sale. Best buy curbside was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl 55 inch s625

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is TCL very best 4k tv in 2019 in USA history lifetime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Will buy. Another one. This time I will go bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv highly recommended To every household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met all my expectations. Wish there were more app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope TCL /Roku can offer more apps (HBOMax, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product I would highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only one word to describe my new TV.. AWESOME !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought for the price it was A good buy . I am well pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Easy setup packed full of features.love ROKU remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv does the job....most of the time. Bought this for the basement gym to cast workouts on and unfortunately for some reason the casting doesn’t work 50% of the time. Otherwise the rest is good!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alyson,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble casting to your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    its a descent tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a descent tv it was for my bedroom. for something that i dont watch all the time and not typically for movies its ok. if you want it for movies or your main tv and you are in to quality it may not be the best tv for you.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi brotha,

      Thank you for taking the time to provide your feedback. There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    This TCL I like the last one not so much

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TCL for about a week and so far so good. Ironically the TCL I bought 7/16/17 (BB Order # BBY01-803270019066) now does not function. When turned on it has a black screen with grey shadows. Factory reset worked twice but factory reset no longer fixes my problem. I have tried to contact TCL with, sadly, NO fix I am very worried about my new TV's life expectancy. 3 years is not a very long life expectancy for a television. I strongly urge anyone purchasing a TCL to get an extended warranty, though that extra money may be better spent on a different set. Very disappointed and nervous about my new acquisition.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. If you experience any trouble with your new TV, please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    PLEASE IMPROVE SOFTWARE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound for the price but I am constantly having to reset the software to factory settings because the TV gets stuck at a red screen on reboot.

    I would recommend this to a friend