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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 891 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 55" Class 6 Series LED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly Roku system. Many customers rave about the vibrant colors and clarity of the display, making it an excellent choice for movie nights and gaming. The easy setup process with Roku is also widely appreciated, allowing users to quickly access their favorite streaming services. However, some customers have expressed concerns regarding motion blur, limited viewing angles, and a refresh rate that can sometimes feel slow. Additionally, there have been a few complaints about the durability of the TV and issues with the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 891 reviews
  • Rated 4 out of 5 stars

    A solid but slightly over hyped TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, especially when on a budget. Things like local dimming are not that common in TVs in this price point so if you want good dark room movie watching on a budget this is your go to. Pros: Great dark room performance due to a decent local dimming implementation Solid HDR performance, especially at the price, I think the whole Quantum Dot thing is over hyped as the TV to my eye only seems a little brighter than last years and colors about the same. Roku while not as intuitive and fast as other smart tvs has way more developer support than anyone else out there Cons: Still a 60hz screen, tested it and can confirm that TCL is still using a 60hz native screen. Don't believe any companies motion garbage you will still get jutter from the 3 2 pull down effect on any 60hz screen. I have heard the 8 will have a 120 but the thing is at the price that will be I might as well buy an OLED for a little more. Viewing angles, I mean it is a VA panel so I was not expecting something amazing but TCL did not seem to improve it to the level of other VA panels Other: While I did not see any on ours TCL has been known to have uniformity issues causing a dirty screen effect or banding. I have heard this is getting better so maybe the issue is resolved this year but I figured I should mention this. Also I have heard their customer service is less than amazing but that is true of most when you are having issues. As a brand I think TCL is doing a lot right and while there are growing pains I think they have now dethroned Vizio as the best value brand. In conclusion if this is your price point get this TV unless you are sitting more than 20% off angle, then I would maybe look at LG but note at this price TCL gives a clearly better picture when dead on. But if you have more budget going an OLED is going to net you perfect blacks and amazing viewing angles and is in my opinion those are the best TVs out there, and the Q80/Q90 are going to do much better with glare if you have direct sunlight. But those TVs are going to be double the cost of this TV. After seeing this TV I am curious what they do with the 8 series, I think its price is a little odd since it is do close to the price of OLED TVs. But if I think they do some good sales on both the 6 & 8 series TCL is set up for another year of success. TL;DR: Its the best movie experience at this price point, but there is better out there despite the feverish hype for this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Love the Roku built in software! Easy and light weight to mount!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    best in class quality vs price TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color, sound and perfect with straming with roku tv system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great contrast and sound!! Very happy with TCL!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall. Easy to use and display is great. Got everything you really need. I have had the TV for over 4 years and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting for this TV to release, was eyeing the 2018 model but decided to wait for this one and glad I did. QLED technology included at this price point is fantastic. Blacks are deep, bright TV with great color. For the gamers out there the input lag is very low and it shows when playing call of duty/rocket league etc. I had no issued playing FPS games. All in all, a great bargain at $600, I wish I would've been able to purchase from best buy but they received the TV a few weeks after amazon, best buy did come and mount this TV and it's great. Great premium looking material on the outside and a thin bezel to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv!! It still works well like the first day I bought it! I highly recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the best bang for your money. Had it a few years now and have no complaints. Might not be bright enough for direct bright light exposure viewing but other than that is good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, has lasted me 4 years with no issues. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55" Roku tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the TV for 3 years with no problems. The roku operating system is easy to use and the best operating system I've used on a tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful TV for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a steal and a great picture, easy to use, and solid build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 2 out of 5 stars

    Major issues with staying connected to internet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the television a few months ago. First off, I would like to say the picture quality is fantastic. The television is easy to navigate, and it has a ton of great options. I started off really loving the television at first. However, after about a month, I began having connectivity issues with the internet. These were random at first, then it picked up in frequency last month to the point that it disconnects every few days. Another issue I have experienced with the Tv, it turns on by itself at various times. This has occured in the middle of the night. From all the research I have done, it looks like this issue documents back as far as 2018. May not be the same television model, but people have been complaining about this very same issue with no resolve. I would seriously consider a different television. I was forced to unplug the television tonight to reset, now it wont turn on. Beyond frustrated with this product. DONT WASTE YOUR MONEY!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Clark,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to set up and use. Best picture ever! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Exceptional Value, High Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep blacks, vivid colors, solid sound. Well done, TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A truly great television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this television for about three months thus far it's been great..The 2019 6 series with QLED and local dimming is hard to beat.. The color and picture quality is great.. I honestly recommend you check out this television for yourself..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderfully crisp bright colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About the only thing I don't like about this tv is the "feet" that are at the very end of the tv so it takes a lot of space. I do not want to hang it on the wall. Its an old house and I don't think the wall will hold it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 55" class 6 series LED 4k UHD smart roku TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still enjoying my beautiful TV speakers sound bar picture quality, sound quality brightness

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Quality control keeping it from being great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my original purchase because it kept turning on by itself and not because I rolled over on the remote or anything - it's a bedroom set. This would happen after being gone all day etc... Also, it started disconnecting from the internet almost daily when my other sets did not. My second set so far is much improved - 1 week. I am very pleased with the picture and the Roku operating system. 5 stars without the quality control issues I ran into!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your initial experience as this is definitely not normal for one of our TVs. We're thrilled to hear that you were able to find a quick resolution and get a replacement unit. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Loved the TV until it stopped working after 6 mont

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Paired it withe Roku speakers and subwoofer - awesome combination of fantastic picture and sound. Enjoyed for the past 6 months. Was watching "A Christmas Story" with family visiting from FL on Christmas Day and the picture goes black but sound is still on. Of course, no one from TCL Customer Service is working on Christmas, so we are without TV for the day - no big deal. Call next day and they walk me through several TV reset attempts - nothing works. Then comes the good news - I will receive an e-mail confirmation in 48 hours from their Service department that they have my case. They will attempt to schedule service for the TV in my home hopefully within 7-10 days after I receive the e-mail, and after they confirm they have the parts to repair. Will be without my TV (also used for radio/Pandora) for at least two weeks and the entire length of my family's visit. Merry Christmas from TCL!!! Had recommended this set to may friends because of the picture quality - now must warn those friends from making the same mistake.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chris,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working, black screen, can hear but screen will not come on

    No, I would not recommend this to a friend