Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1150 reviews
(1,150 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very satisfied
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV runs like a champ. Very satisfied with the quality . I would recommend this to someone looking a for tv for sure!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EdwardD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Won’t look elsewhere
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has held up tremendously since I bought it 1 year and a half ago. The color, on point. The brightness, blinding when need be and dark enough when the time calls for it. Recommending this always.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ElijahS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv great price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is excellent in all facets. It has all the features of a super high end tv with a price tag you can feel good about. The picture is crisp. I use this for a lot of gaming and streaming. It handles both with ease.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Justin,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality, Price
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has great picture quality and brightness. Sound is decent but will be buying a soundbar to go with it. Not sure how this would compare with the next model down but the price was good enough for me.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV Picture Quality and Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV picture quality and built-in sound system. Exceeded my expectations for a budget 4k TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 55" Class 6 Series Mini-LED QLED 4K UHD smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it for a few weeks. The picture is great. The setup was easy. I had a ROKU before so it has taken a while to get used to and learn the Google processes. Over all for the price,$399 for a 55", it is a very good TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatriciaR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Software
Rated 4 out of 5 stars
Great Tv besides remote and execution of inputs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great for most movies and games. I do notice some blooming and the backlight flashing between the borders of the screen in some content though. The Google operating system isn't the best but I was able to get my TV to stop having so many problems with it. What I did was went to settings; apps; special app access; energy optimization, and turned off the energy optimization for all streaming services and some others. Haven't had a problem since!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Harley,
Thank you for taking the time to provide your feedback. We are thrilled that you are enjoying your TV thus far!
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
- Pros mentioned:Gaming
Rated 4 out of 5 stars
Its great for price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale so im enjoying it but i would say make sure you set up settings for gaming and for tv besides that very nice easy wi fi set up
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jjjjjjj,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 6 Series is a serious jump in quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL TVs in general are great values, and it's definately worth going to the 6 series if you can swing it The colors and particularly the depth of the picture is top notch Bonus was the sound when connected to stereo system jumped up dramatically from the former 4 series that was replaced
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Rated 1 out of 5 stars
Beautiful TV / Terrible software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV picture itself looks fantastic, the Google Operating System is total garbage. The settings don't save, they keep reverting back to defaults, the aspect ratio changes mid show to fill the screen vs keeping the correct aspect which results in a stretched screen, apps force quit all time (read middle of a viewing experience it just goes back to the home screen), and sometimes the TV just totally bugs out (as pictured). It's a beautiful TV & picture hamstrung by terrible software. I'll be returning this back to BestBuy and getting the R635 instead, plus, with the Roku OS, you can pause livetv, google doesn't seem to care about livetv as that feature is missing, and the channel guide barely works.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jason,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Rated 5 out of 5 stars
Perfect gaming tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is perfect. For a budget tv it’s amazing for tv and supports hdmi 2.1. It also supports Dolby Vision/Atmos for movies, it also has HDR and HDR10 for gaming. It also supports VRR for PS5 and Xbox Series X.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Malakai,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Fantastic tv for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You’d be hard pressed to find another qled, 120hz refresh rate tv at this price point. Ps5 looks fantastic and I’m happy with the refresh rate to have a little future proofing. Best Buy delivery was easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally got a Hisense u6h and after 3 tvs having earc issues I bought the TCL series 646 and it's an awesome TV with zero earc problems and an great picture...even without a soundbar it sounds very good.
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for s great price! It's bright, color accurate with some tweaking out of the box, and has Google TV which is great! It is much heavier than the newer Q series TVs so make sure you have a good wall mount.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, Perfect for streaming from all apps. Works great with pre installed apps and also with our FireStick. The TCL channel is a great plus!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RamonaD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great tv for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I walked into best buy to get a cheaper tv. After looking at the picture I knew spending another 100 bucks to get this tv will be worth it. The smart tv works great and looks great .No problems setting it up.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Moparmike,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Good, didn't blow my socks off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is pretty good. Got it for a good price as it's 2 years old now. Motion takes a little getting used to. Very bright. Hdr looks OK.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Worth the sale price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget 120hz TV. I’m an occasional gamer with my PS5 and was amazed at how it picked up the refresh rate. If you need help with calibration Reddit is the place to go to get the max out of this unit.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, but somewhat difficult to understand how to manuver around. Also have to use tv remote for sound, etc. and cable remote for cable tv. Unable to picture aspect.on streaming
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Rated 4 out of 5 stars
Almost great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this after 55R635 blew its power board. Slightly better picture quality, with the ability to do more granular controls. However the implementation of Google TV is still kind of a hot mess. CEC controls are not really functional unless you like the tv telling an av receiver to continually cycle thru inputs every time you go to the settings menu. Annoying, but livable once you disable the CEC. Overall though it’s a good tv for the money and hopefully they get the software worked out in a future update.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Joseph
TCL Customer Support