Customer Ratings & Reviews
- Model:
- 55R646
- SKU:
- 6470273
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best TV for a Cheap Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was unsure about the purchase of this TV after reading some of the reviews of this product. But I can now say that this TV is fantastic. After 2 months of use I have had zero issues, the picture is great and no bugs.
I would recommend this to a friend - Pros mentioned:Brightness, Gaming, Picture quality
Great tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Picture looks great. Colors really pop. Gaming on PS5 and Xbox Series X is great. The 2 HDMI 2.1 ports allowing 4k at 120hz really sold me on this tv and it's been great.
I would recommend this to a friend 
Awesome TV
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Absolulty great TV amazing specs fast quick Black levels are amazing as well. I wouldn't recommend gaming because of input lag but great TV for entertainment.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Raekuan,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, and excellent sound quality. I got the TV for 400$ before tax, and I think it's an excellent value for the TV. It's a google TV so that's a big positive.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ShahriarHossain,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Refresh rate
Blew me away!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store with the intentions of buying a Samsung, Sony, or LG tv because my Sharp Roku tv died after 4 years. However after comparing specs and looking at the TVs I found that this TCL was the best without comparison. It’s refresh rate was great for gaming the picture quality is just as good as other brands and the sale price made it an obvious choice. The only thing I would like to see changed is the remote is a bit smaller for my liking. Other than that it is a great TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went threw 5 tv before I settled with this one it has amazing picture quality and even quality build frame your wont be disappointed with this tv like all tv play with the picture setting an you be amazed for the price.
I would recommend this to a friend Awesome!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. The HDR is awesome! Perfect for PS5 gaming
I would recommend this to a friend- Pros mentioned:Picture quality
Great for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale/clearance. Great value for the price. Sound quality is awesome. Google tv is great!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jmessinger,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
Refresh Rate and Free Sync
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for it's price, mainly bought it for the ability of fast refresh rate and free sync both of which works just fine. Mainly use it to play games hooked up to the computer or switch.
I would recommend this to a friend - Cons mentioned:Software
ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love almost everything about this tv. Prefer Roku over Google OS. That’s why the 4 stars instead of 5.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi hrhh,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful image quality with great contrast; deep, dark blacks and brilliant whites. Surprisingly capable internal speakers, too.
I would recommend this to a friend - Pros mentioned:Picture quality
TCL 55R646 QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. The picture is bright and crisp. The setup is simple and quick. I would recommend this TV to anyone interested in a 55" TV. Thanks Best Buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Great T.V. fast delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T.V. was delivered fast and undamaged. I love the picture on this. So vibrant and smooth. Its almost too good takes getting used to if upgrading from older t.v.
I would recommend this to a friend - Pros mentioned:Gaming
Fantastic for gaming!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and specs. Haven’t had an issue. Gaming has no tearing and hits 120 fps
I would recommend this to a friend - Pros mentioned:Picture quality
New Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great the size is perfect and most of all it looks great where it is sitting at in our house. Change of brand and it is going great so far
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CarolinaP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got unlucky and got a defective one. I hooked my ps5 to it and for the 2-3 min the screen stayed on, the picture looked beautiful. After that, my tv would make crackling pop noises and my screen would turn black for a few seconds and shuts down. I tried using the streaming apps also and they would last about 5-10 min before the tv restarts itself. I spent a whole day reading forums trying to troubleshoot the problem and nothing worked. I tried everything from turning certain features on/off, factory reset/hard reset, to using a different power cord. The only thing i can think of is a bad power supply. Still deciding if i want to exchange for another one or just get a refund. Seems like quality control is a big issue and I don't want to go through this problem again. Also, I ordered this tv online for delivery and it seems best buy doesn't do return shipping for 55 inch or smaller tvs. I have a small 2 door coupe...now i have to bother someone to help me bring it back to a store.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Johnny,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Great tv for great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price. Using it in the man cave for sports and movies. Nice size and fits nicely with the Best Buy tv mount for the corner of the room.
I would recommend this to a friend - Pros mentioned:Refresh rate
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is one of the best value TVs there is. It comes at a great price with the features especially gaming features that come with the tv such as 120hz, Dolby vision etc.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Elijah,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Best bang for your buck TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV on a Black Fiday deal. At $399 I couldn't pass it up. It has all the features and the blacks levels are incredible. TCL is sneaky good!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AlfonsoP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV for our office area. It's great quality for a low price. Very easy to set up on our own, good picture quality. Great value.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatriciaK,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support