Customer Ratings & Reviews
- Model:
- 55R646
- SKU:
- 6470273
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
best budget TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome TV for the budget and would recommend for people looking for a starter TV that looks amazing
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SillY,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is amazing. Best purchase for the prices is worth everything.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KevinD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Better than expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping this TV woukd get the job done. I am elated at how well it works and the low level of effort it takes to navigate between streaming apps.
I would recommend this to a friend- Pros mentioned:Price
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. I had no expectations when I grabbed it but it was well worth the price I paid.would buy again 100%
I would recommend this to a friend - Pros mentioned:Picture quality
Ms IG
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy ever good quality spectacular colors. Love my tv
I would recommend this to a friend - Pros mentioned:Gaming, Picture quality
Best bang for your back by far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you're looking for the best picture quality for everything especially next gen gaming (I have a series X) this is the TV to get!! Even the boost in quality for Directv is insane as Im watching the NCAA tourney on it as we speak. Only issue is I have had to restart it 2 xs in the 3 weeks I had it but Im sure with more updates to google tv that will fix itself as still for 700 bucks you wont find a better deal on a tv period...
I would recommend this to a friend - Pros mentioned:Price
Great TV deal at Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv! Price, communications, and service delivery exceeded expectations. Far better deal than Amazon!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Triggo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Great, but not for me due to ARC issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know whether to give this a 5 star review or a 3 star review, so I split the difference and went with 4. The TV at its price in the market would easily be a 5 star if it worked seemlessly almost all of the time. However, it just doesn't, at least not with my Anthem MRX 710 receiver. I can watch a whole movie without issue, and then another half way through, again with no issue at all. Then out of nowhere I will lose ARC connection which causes the movie to stop and go back to the launch page. About 30 seconds later ARC returns and I can continue, but usually only for a few minutes before it happens again. I switched back to my Sony A8G OLED and will just minimize the usage as a computer monitor which is why I tried to switch. I have until 2/21 to return this, but I am pretty sure that is what I will do. Maybe it would work better with a newer receiver, but I am not switching receivers, so I think the TV will take the fall. FYI, I rated the sound quality as a 5, but this is grading against other TVs, I still would never use this without a sound system or at least a soundbar.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ParadigmMR2,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience with your receiver. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Great features at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I eventually paid the extra bucks for the higher end TCL 6 series 55 inch (over the 4 or 5 series) for our master bedroom, primarily based on all of the many tech expert reviews out there touting the quality of this particular series and also because Best Buy had such a great sale going on. I was very already happy that TCL had now gone with the good decision to offer a TV utilizing the relatively new Google TV platform. I've soured on some of the recent decisions that Roku has been making and had already added on Google TV dongles to my other TVs. So buying a tv with Google TV built in was a huge plus. Many of the more negative reviews appear to be solely about the platform? I also added on an inexpensive TCL sound bar that utilizes Dolby Atmos and works quite nicely in a relatively smaller room. What WAS an almost immediate downer (and I was considering taking it back) was that it was disconnecting from wifi everyday. From what I deduced from the internet it was an issue only for those using Xfinity modem/routers. It was simple enough to go into the settings to forget my wifi and then reconnect, but it was a minor annoyance. The great news is that TCL came through (a couple of days ago) with a software fix, and I am now extremely happy with my buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Superior quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality you can get, literally. Couldn't complain about anything, exquisite picture. Great sound.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Audiaddict33,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Great for Price point
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound! Does what i need it to do!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CWP24,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Crisp clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing love it full color sound and picture gaming looking clean over food purchase
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SantwanM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great value. No issues works exactly as it should.
I would recommend this to a friendGood enough for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality to price is great! pros: Comes with google tv Quality of visuals is great Lightweight tv Comes with Google assistant on the tv, no need for a remote. cons: When turned off, the Google assistant turns off as well. Gave it 4 stars because there are better TVs on the market, but it does its job. Sound is fair, recommend buying a sound bar.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv my favorite kne so have ive had a few brands the features and picture on it super good for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AndrysP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
Good tv for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial set up took a little too long. Picture quality is good and sound is okay. Apps take too long to load and I have had to perform a hard reboot multiple times already in the last 3 days. I use Roku streaming stick. Minor problems but it is excellent value for money. The remote control is horrible.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Great TV for a great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Installation was easy. Menus/functions are a bit confusing.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a great picture and quality is hard to beat for price. Only downside is the Google smart interface is not as intuitive as others.
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
TCL 55R646 Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL 55R646 great value for the money. Picture pops doing a good job with contrast and brightness. Good for gaming with 120Hz refresh rate. Utilizes the Google Play interface which (as of this date) is buggy and slow. This is a 5-Star product if TCL updates and fixes the Google Play Interface.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Surface8KeyB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far!
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
- Pros mentioned:Refresh rate
Solid
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This is the best budget tv that is native 120hz. 10/10!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Gizmo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support