Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1150 reviews
(1,150 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Not bad.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Sounds amazing too. The 4K and mini oled does work lol
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Luis,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A solid value.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the TCL mini LED Series 6 has become a benchmark that other TVs compare themselves to.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Homebody,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I WORKED HARD FOR THAT MONEY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product for the money. Great picture,excellent sound.Now if it lasts for 10 years I'll be even happier with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Gets brighter than you want. Games look good movies look good sports look good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CarlP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Gaming, Picture quality
Rated 4 out of 5 stars
Just what I needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes the OS has it's moments, but the TV itself is great. I was surprised how good the built in speaker sounds and how loud it can get. The picture quality is better than the last three tv's I bought combined. I bought this TV for gaming and it suits that need perfectly. The rest is a bonus.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Pclarity,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far!
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv good quality for the price. Recommend
I would recommend this to a friend Rated 5 out of 5 stars
Rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve had loved it. Had some technical issue here and there but just plug back in and should work
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, sound, image is cheaper than others that have similar qualities.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AdrianA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 6 series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. Really nice picture and high quality. Sound is great too. Recommended!
I would recommend this to a friend - Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Very aurprised at the quality !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is awesome and a steal at $400. 120hz ensures my son’s Series X run amazing.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi OZ1973,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV amazing for the price the picture quality is great and looks especially good when paired with Apple TV
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
Rated 3 out of 5 stars
Random Black Screens / No Response from Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, easy set up, fair pricing. My issue is with the random black screens when your watching something through a app. No response from the remote. You have to unplug and reset the TV. I was waiting for an update to address this but this has been going on not just for myself but others I found in various forums. That's where found the work around to unplug the tv. I have a few more days before my return window closes. I had high hopes for this set and it's 120hz refresh rate. Some said pairing it with Apple TV, Nvidia Shield, or Chromecast TV is a resolution. I have them all and don't feel like I need to use them. So new purchasers keep your box. You may get lucky like some that don't have this issue. But there are are few that do. Mine is one of them.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joseph
TCL Customer Support
- Pros mentioned:Brightness, Price
Rated 5 out of 5 stars
Buy it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv Color for price I also own qn90A this tv just good for fraction of the price that should tell you all you need to know right there. Also the TCL Google TV 55 inch that I own has no bugs the only complaint I have it took like 30mins to set up tv itself I so frustrated I almost gave up and returned it. But after set up tv is on par with my qn90A 100% and I'm a Samsung lover
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Well worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything advertized. Good picture, good sound, good price. Easy set-up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the right purchase for us!! This tv has great picture and better sound than most tvs with no sound bar added.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Budget Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the sale price, this was perfect. Great image and features. Hopefully, this lasts.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RDizzle,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy wit it! Best picture, sounds and intercafe for the money. Google rules
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Not a bad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far pretty good tv for thebprice cant complain. I few hickup but just needs a little fine turning in settings
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality and handles games movies video really well great buy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MikeA,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a very good TV for the price. Refresh rate is excellent for my gaming household.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JazmyneS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support