Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1150 reviews
(1,150 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for PS5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this TV has been pretty great. I've had it for about a month and it's great with my playstation 5.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv , for the price. I was looking for a budget tv to use with my ps5 and so far it meets my expectations
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Best Bedroom Television.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent colors. Nice and bright. Mounting is simple. Great purchase.
I would recommend this to a friend - Pros mentioned:Gaming
Rated 5 out of 5 stars
Awesome gaming tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming on a ps5 and for playing games like call of duty or apex
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ErnestoP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and great value, love that it has Google built into it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
55” smart tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the purchase. The picture is clear and the video game resolution is good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KallieR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Salespeople were very nice and helpful. Excellent sound and looks good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Super happy with this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are coming from a 10 year old LCD tv, so this was a huge improvement! I'm glad we got the Google version.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excelente
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming tv niceeeeeeeeeee fps nice sound everything great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Danny,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Clear, bright TV - And great service at the store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I went into the Best Buy (1000 W North Ave, Chicago) certain that we would buy a certain TV they had in stock, a Hisense, but one of their associates - Eren - had some excellent suggestions and we ended up going with this TCL. We’re very very happy with the TV. It’s crisp and bright enough that it is clear even during the day in our bright bright living room. And my husband loves it for his video games. I want to also specifically give Eren major props. He was knowledgeable - both in technical and practical ways - and took time to explain the tech and give his opinion as to what would work best for what we’re looking for. He also offered suggestions as to what TVs we might want to pay a bit more for in a way that it did not feel as though he was trying to up-sell us, but rather give honest advice as to what would give us the best product for the price we were looking to spend. We did end up spending a bit more than we had anticipated, but I’m really pleased we did so because I think we ended up with an amazing TV. When I mentioned we were considering upgrading our sound bar in the future, Eren also took the time to play us a few options and I’m planning to eventually go back to Best Buy and pick up one of the ones he suggested. Thanks Eren!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent for TV watching and Gaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first TCL TV I have Purchased and I am impressed with the brand. Primarily purchased to take advantage of the 120hz Hdmi for the PS5. It is an excellent display for a gaming and TV watching, the colors are vibrant and the response time and frame rates are great.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RacerWRX,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Exactly what I wanted.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great television for the price. The menu and settings are a little difficult to navigate, and the "Google TV" built in smart features could be better, but for the price it was the best option out there.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi onipar,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Looks amazing and will fit most budgets.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PdSr,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:BrightnessCons mentioned:Software
Rated 2 out of 5 stars
Okay picture, but google platform glitchy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brightness and picture is pretty good. Not as clean as the Samsung Q80t that I have in the other room, but decent. The reason for the 2 star rating is that, similar to a reviewer of the 65” version, the google platform is glitchy. I am having to restart the system frequently because many of the apps will just stop playing content. They will give the message, “the video can currently not be played. Try again later….” This has been true for Netflix, Disney plus, PBS, and most other apps. After a restart it seems to work okay for a little while, but if I turn off the tv, come back an hour later, the same problem will persist.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Musicccmadam,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
So far so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV , no issues. Solid for the price. Would purchase again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bang for the Buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Picture quality, Local Array and Mini-Led. great price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Frustrating
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, when displaying. Infrequently the screen shuts off unannounced and will not come back on unless you unplug, then plug in the TV again.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has an amazing picture. The mini LED/QLED screen is sharp.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MikeH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. It's a nice upgrade to my old TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nemo,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Top notch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV’s great for gaming. 120hz refresh rate is great
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CrisPBacon,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support