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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works as well as expected. Great picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for 400 dollars and would and have recommend it. I love the google home tv, which is pretty much android tv but better. I am pretty satified with the local dimming and HDR performance, which is the main reason I bought this one. Im going in for a ARC soundbar and ill be happy with my living room set up for another decade.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Saad,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING SO GOOD BEST DISPLAU SPEAKERS INSANE 120 HZ!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi andreshinspeter,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good tv for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having an issue(board issues) with a TCL tv but customer support and in home repair was smooth. Other than that google from Roku took some time but it’s a good tv overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product easy set-up easy to use wonderful.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FMtransmitter,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the best TV's you can buy for the money

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased.120 hertz is the way to play a ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great appeal and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, viewing is clear, love this TV, sleek and great overall appeal

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Gaming tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming tv! 4k 120hz gaming feel great on this tv. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    R646

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price brightness is good sound is ok

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! It has a great display and sound quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EduardoP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great TV especially for gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV fantastic for gaming 4k 120 hz no problem

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dampsocks,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality it’s a nice quality tv and was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tcl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is nice and bright and a lot of nice features. Adding a sound bar is recommended

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv! Definitely a must buy for the price!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi NoahS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Best value for a TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale for $699, and frankly there just isn’t anything else out there that offers some of the features anywhere near that price. Mini-led, HDR10, 120hz, HDMI 2.1 are all excellent, particularly if you have a next gen console. There are only 2 things missing, and one of them is a bit unreasonable at this price 1)no OLED panel. Mini LED simulates the OLED experience well, but it just doesn’t have that capability. For the price though it’s understandable. 2) google OS isn’t ideal. It’s certainly improved in the months since it’s released, but a long way to go. Full array would’ve been nice too, but again, mini led does help a bit with this, despite being able to see some ghosting if you REALLY look for it. Really good value at full price, an absolute steal in sale,

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LoganH,

      Thank you for taking the time to provide your feedback. This TV features QLED technology as well as a full array backlight with contrast control zones. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture - 1 issue - manageable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV 55R646 and I definitely have some issues but I believe Best Buy, Google and TCL will fix the problems in short order. I purchased it on sale for $619.99 and I don’t believe you can get such a quality picture anywhere else near that price. Clarity is excellent Motion in gaming is good. Colors are vibrant Auto dimming is good. Great picture in a dark and bright room. Black uniformity is great. I like the Google interface. I also connected my home automation to it and I can speak and it will control my lights, see who is at my door and I performed video calling with no problem. I did connect a webcam to it. In general the picture quality is excellent and I don’t believe you will find another set with this quality at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV great picture quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the tv because of the quality of the picture. It also looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great gaming TV on a budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming TV for PS5 and Xbox. No complaints at all.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Marcus300,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV. Get the Roku version if you have Spectrm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and options for the money. TV comes in 2 formats: Google or Roku. My wife & I selected Google since we were unfamiliar with Roku. This was a mistake. The Google version does not recognize Spectrum TV. Therefore the apps available on the TV do not allow a simple connection to our cable provider without struggling with AppleTV provided by Spectrum. Though the salesperson at BestBuy recommended that we get the Roku version, he did not tell us why. If we had to do this over again, we would have requested Roku.

    I would recommend this to a friend