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Customer Ratings & Reviews

$799.99
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The comparable value is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 204 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent picture quality, sleek design, and overall appearance. Many appreciate its thin profile, which makes it suitable for wall mounting and easy to install. However, some customers feel that the black levels could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 204 reviews
  • Pros mentioned:
    Mounting ease

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect dupe for the Samsung frame but better! Comes with the bezel, easy to install and beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value television! the frame look without the cost. NO EXTRA BOX!!! Just hang the tv and plug in.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rick,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Great picture quality, easy to hang, and the AI image tool is awesome. Can’t beat the quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Matte finish looks great and reduces glare.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the matte finish. Much easier to watch in the daytime. Good resolution, color, and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 2 out of 5 stars

    Art mode function doesn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to purchase this as a Samsung frame competitor, don’t. The art mode function is hard to navigate, you have to manually turn on art mode (there is no motion detection sensor like the Frame has), and then when you do use the art mode function, after about 30 minutes it will automatically revert to the Google TV screensavers/ambient mode which is NOT the art you selected and has words on the screen. It entirely defeats the purpose of it being an “art” TV. I have reached out to TCL several times and have been told there is a way to turn off the ambient mode (there isn’t) and there is a setting to keep the art mode on indefinitely (there isn’t). We will be returning because there’s basically no difference between this TV and a standard flat screen since the art mode is essentially worthless. Hopefully they fix the issue because I liked that it did not have an external box like the Samsung Frame and does look well mounted above our fireplace.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ktp5,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice way to level up your living space.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ia a great tv, fits nicely in with our living room. I LOVE how it looks like a piece of art instead of an electronic!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love how it mounts to the wall and how thin it is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been just few weeks but this has been a great buy for this price. Amazing video and sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pam was very helpful. Like the TV. Like the FRAME feature.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing T.V!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim design, great features! It looks like a window so flat against wall!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it, looks great in our room. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is very crisp and clear. Very good quality. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks amazing !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase ! Looks beautiful on wall and picture is perfect .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AllisonH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Solid for the price but definetly cant main it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the panel would of been a decent panel in 2016 but the google home UI is the least unusable UI. Taking video calls makes me feel like dr evil

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Steezy,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Easy installation, ease of use, great frame options!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clean. The artwork also looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin tv very easy set up and installation would definitely recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jburd,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Nxtframe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was perfect for our room. The picture quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greater buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love it, we also purchased a sound bar for a better experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Art TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what an amazing picture of art mode . I’m honestly buying 3 more tv just for decor

    I would recommend this to a friend