Customer Ratings & Reviews

After just a few weeks of being used, the television is getting stuck in reboot cycles without anyone pressing any buttons on the remote. It bounces between the FireTV logo and the TCL/FireTV logo continuously. The only way to stop it is to unplug the TV and start all over again, just for it to start once again. It is doing this at any time, including the middle of the night. Occasionally, it is randomly changing inputs and the volume without anything being pressed. Would upload videos to show the issue if I could.

Using close to a year. Very good product..........

It’s a nice tv for the price it’s been sold at I would recommend it

I don't know about the TV itself, but the screen defect was discovered after the TV was installed at home. It's very tiresome to pack the TV back up and drive 10 miles to return it to the store. The manufacturer clearly needs better quality control.

The tv shows pretty well however I have noticed an issues with the sound has developed. Some channels, the sound comes in very loud and others are too low even with the volume on 25. Also, channels and apps are not coming in all the way or bottom of the screen is not showing.

I have highly enjoyed the TV I purchased from Best Buy.The Geek squad and other staff members always perform excellent customer service whether it’s in person or by phone

Not working lol I would like doing thinks on it own like changing apps and kicking us off what we’re watching randomly nobody doing anything just in our shows and taking us back to the main menu thinking about returning it

Very happy with this tv. Has so much to offer just finding out all It offers. I actually can’t stop Watching it

I’m very satisfied with my purchase. The tv was delivered on time and packaging was great. I’m looking forward to purchasing again.

Was amazed at how good this tv is for its price. Bought it during the black Friday deals and I’m very satisfied with it’s performance

Are old tv was dying so we bought this on Black Friday Great for the living room with Amazon built in

Excellent product. Very pleased with the quality and over all experience from purchase to pickup.

Great tv works great with wifi and like the Bluetooth options and would recommend this tv to friends and family.

Awesome deal. Perfect to replace my last tv. Absolutely best price in town.

Love it ♥️ my Christmas gift to self , was without a tv in my bedroom for sometime

It’s a very good experience. Item is good. My family is enjoying to watch the movies.

Everything is great. The only thing is that you have to turn up the volume a lot to have more power.

The remote is long and tiresome! The pic quality on the TV is that of a first color TV that ever came out! A step back in time! Would not show this TV to anyone other than my wife. Remote is not lit! Very cheaply made!

The delivery driver was thorough and communicative. The transaction was effortless.

It’s a great tv, the display is very clear the only thing is that I like to feel like I’m in a movie theatre, the regular sound wasn’t loud enough so I bought a soundbar.