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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 2445 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,445 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very lucky person. This is a high end tv my opinion. I got it on Black Friday 190 out the door. I wished I bought a couple more. Smart tv is very easy and works great. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV. It's hanging in my bedroom. Very clear resolution. And fast.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JimmieO34,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Good brand, bad system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand but Samsung fire tv is a bad shop the system is really limited I can even be able to download a popular app paramount because is not available

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    A Solid Budget-Friendly Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL 55-Inch Fire TV is an excellent choice for budget-conscious users looking for a reliable smart TV with good 4K visuals and a user-friendly interface. Fire TV interface is user-friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second one worked fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv had issues; had to return to store; they verified and did a return. Went to tv section and purchased another one. (Same brand and model). This one worked well with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and slim TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the TV as a gift for our mother. She is able to set the TV up and can maneuver the setting with ease. It fits perfectly on the dresser and has a beautiful screen with no glare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best picture, but for the price you can't go wrong. The color from a side view is awful, but if you sit right in front you are okay,

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LauraS,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the price. Could be better, I thought TCL had better products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for strictly an outside TV...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for strictly an outside TV... And man, we were not disappointed. Perfect for the CFB games and the picture clarity is all I could ask for. Streaming was seamless and no hiccups. For the money? 11/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV Delivery Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful delivery with quick and seamless hand off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all on the response time is pretty good, the tv looks good as i have it hooked up to security cams. the apps it comes with also look great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Adam,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TLC fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love fire TVs, you have many apps to download. Is my everyday entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, has all the apps included and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and TV works well for my son. He is able to play his vodeo games or watch TV plus I have control with the parent cobtrols to have the tv turn off at a specific time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This tv should be named "Lags A lot"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the tv on a Black Friday special; we have a hand me down TCL in a spare bedroom (not a smart tv but with a Roku hookup) and we have no issues. The price was great and we needed a new living room TV so why not buy??? Set up is easy but from day 1, we had constant lagging issues. When trying to change the channels, it lagged. When we watched it, it would freeze and pixel a lot; we have a brand new high speed modem and fairly new router. So we decided to call our internet company and upgrade our speed from 150 to 600 thinking that was the problem but same issues remained. During a session of a few hours of tv viewing (we stream Hulu Live) not only did it lag, pixel, freeze but it would literally shut out of Hulu Live and back out to the TV home screen multiple times during these hours. After 4 weeks of dealing with it we were done and returned it to Best Buy with no issues and received a full refund (thank you Best Buy; great customer service). We ended up getting a Phillips brand which was about $200 more in price but also easy to set up and worth it because we have none of the previous issues with the new tv like we did with this TCL. This is one of those times the phrase "you get what you pay for" can be used truthfully.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TaraK,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV overall, no real issues. Lets you install lots of different apps and pretty open to letting you do whatever you like. The screen also looks good but not amazing or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied hdr patio tv ........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best brand

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I love this brand. I got an Onn brand and it didnt last a year. I'm never getting that brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV & nice price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for X-mas and he couldn’t be happier. He’ll primarily use it for playing his Xbox. Great price on sale and in stock at Best Buy. Curbside pickup was a breeze too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the pruce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works very well as an extra in the basement for us to use for exercise distractions and my wife to follow her YouTube exercise videos. Super price so excellent value

    I would recommend this to a friend