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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 2445 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,445 reviews
  • Rated 2 out of 5 stars

    Don’t buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Nov 2023 during Black Friday sale, TV worked okay for a week or two. Then the remote went haywire and volume control was hard to control skipping up numbers to 100 then back down to zero until it settled where it wanted to. Now, Jan 2025, the remote will power the TV on/off and that’s it. Cannot watch it all all. Returning it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LaurieM,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Not good quality of picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is fair but not the quality of the picture. It is too dark

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Benki,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I love the resolution! We watch tv in the family room everyday now. Great price and will purchase again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This tv is just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has some frustrations. The Power button on the remote has already stopped working. I have ro use the voice command. This sucks, & the HDR feature in settings doees not work this sucks. You can't black the screen out which should be a feature on a tv this size.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GeraldF,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great affordable TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a really affortable price on balck friday 2024 and gifted it to my mom, she is loving it!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rasolito,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL 55” class F35 series4k tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully a Great product but never had a TCL tv before. Haven’t installed it yet. Reviews were outstanding in comparison to other brands as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Black Friday deal.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The tv glitches up a lot. But over all it has good picture quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KyndylB,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents (Black Friday deal). They are not happy; it appears the screen is too dim, and you can't really watch it during daylight. Don't waste your money. Wasted so much time mounting it on the wall, driving to the store... The only good thing is- the price.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Antwane,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that your parents are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good tv for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for under 200dlls , Easy to used, plug and play,

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SergioN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price, got in on sale. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value on a 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, great value for the money. TCL has the same technology as Samsung for half the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    stitches after a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked okay for the 1st year and now it is starting to glitch. I am barely going into year 2 with the TV and it will suddenly freeze and go home on its own. This happens in the middle of a show or movie randomly. Would not recommend this TV even if it is on sale. Pay a little more and get something that will last you more than a year

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JennyB,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have using this last 1 year . Working well . Worst for money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be louder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price, only thing negative I would say is that it is not that loud. You have to go up to volume 55 or more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty TV & Disrespectful Store Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TCL 55” F35 from Best Buy and was disappointed right from the start. The picture quality is poor with constant pixelation and color issues, and the remote doesn’t work at all, making the TV nearly unusable. When I took it to the store for help, I was told, “Don’t expect much from a $190 TV.” I didn’t expect high-end features at this price, but I did expect a working product and professional service. I’ve always trusted Best Buy for quality and support, so this experience has been surprising and frustrating. Hoping this can be made right.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Raghu,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Top notch quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and delivery was very fast. Setting it up was very easy and I love the customization options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv! My son loves it! Love the display that was setup in the store and it looks better on his wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How do they make something this good so cheap?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible deal on a good-sized tv. Don't even need one but grabbed it to avoid price increases. Looks good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Online pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When picking up my order. The service was fast and easy. Having me in and out the store in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubbys Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't put it up yet but my husband is super excited about it and you can't beat the Black Friday price!

    I would recommend this to a friend