Customer Ratings & Reviews
- Model:
- 55F35
- |
- SKU:
- 10365815
Customer reviews
Rating 4.5 out of 5 stars with 2255 reviews
(2,255 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Left with noting after a $213 purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the worse experience. I purchased and picked up a 55” tCl tv on December 12 for my new home. I didn’t move in until December 19 had my tv mounted on December 27 after the holidays and I could get the service done. Upon opening the tv was damaged and cracked screen under the plastic covering. I immediately took the next 2 hours speaking to customer service home service n everyone in between they told me home services could come out remove tv from mouth and bring replacement but the tv I ordered was not in stock I eventually decided to pay to have unmounted and took in to the merchant id picked up from. Was told they cannot return at this time and didn’t offer the broken tv back just took it in the back and told me nothing can be done. I’m very upset and disgusted I’d bought all my electronics and always had good experiences. I’m no longer spending my money here. Honesty is the next policy and I would never take a product I damaged in for a return. When I called corporate there was no answer on hold over and hour. Highly disappointed.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Charlene,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good TV for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Alexa works great. So far so good. I would recommend this TV
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
TV works great, delivery was great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, delivery was great. Guys were helpful and didn't just drop it off at the door
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CurtS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was the perfect gift! Great pricing with convenient delivery.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Awesome Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great tv. I recommend this product for sure
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Tcl 50”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad at all. And the price was the best ever. Thank you
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
55 inch TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, So good! I put this in my bedroom and I have no complaints.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
I would recommend this to a friendRated 3 out of 5 stars
Milky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen looks milky. Look at the picture below to see what I am talking about
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RoseanneB, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Disappointed After 3 Weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a TCL TV from BestBuy and was initially happy with it, but after just 3 weeks, I started experiencing serious issues. The screen keeps jumping and there’s an ongoing noise problem. Unfortunately, BestBuy doesn't accept returns after two weeks, so now I have to deal with the manufacturer. Very disappointing experience for such a new device I expected better quality and support.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MO20,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Pray you get a good one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on Black Friday. I dont watch TV. So much so, I was hesitant on even spending the money to buy one. It’s on maybe 6 hours a week and it’s something on in the background. It was on sale so I figured why not. My TV less than 8 months old with very little usage and the screen is starting to glitch!!
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sazzie,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
ATSC 1.0 Tuner Poor Reception - OTA Unacceptable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 12 year old Black Friday Hisense 4k U7H gets all my local stations without rotating my antenna. The F35 does not get half of them at all, the rest with mosaic distortion - and just one marginally if the antenna is precisely oriented. The TCL channel scan identifies more stations than my old Hisense, but 90% of them do not come in. How can it find more stations but receive fewer? In 12 years, the ATSC tuner would be a few generations newer and would outperform an old one. TV is used for OTA. I'll either take it back (most likely) or maybe step to up an ATSC 3.0 STB or PC card. WOULD I RECOMMEND: NO if you plan to use for OTA YES but only IF it is robust and lasts many years.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MrCreosote,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bought two, One didn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these, 1 smart TV roku function wasn't working from the start.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlexW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Broken after 7 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked okay for about 7 months. It now has 1/4 blurred portion on bottom of screen. This was my first and last TCL purchase.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Best Buy out of box of tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv out of the box. The mounting screws aren’t the best but to each their own. The tv has started to fade its color over the past 1 month of owning it. If you’re willing to risk it being a bad buy I’d say it’s a good purchase for the price.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CaitlynM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Tv is shot after only 6 months. Still under warranty and tcl has been giving me the run around for over 3 weeks with absolutely no resolution. When you first power the tv on it’s fine but after about an hour of use the screen color looks like film negatives.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broken out of the box and outside the return perio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Black Friday to use at my new house. Took a few of months to get moved and installed, and when I went to take it out of the box for the first time, the screen is cracked. No signs of damage on the box or packaging, but this is now a paperweight. Best Buy return policy says I have 15 days, and I am well past that. I bought two TVs, a washer and dryer and a bunch of other items for the new house. Last purchase with Best Buy.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JC,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broke within year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a year and customer service is hard to deal with or get ahold of.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
A great TV that has features that won't work!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the beginning this TV has not work properly or not at all. Features/applications do not work. It gets lagged/stops working. Everytime I do ANYTHING, I Have to reboot.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavideMc,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL Fire Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote will not connect to the TV. After talk with customer service the TV will have to be returned for a refund.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CharlesG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Led is messing up I need a replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LED went out I bought it in November 2024 and it went out by July 2nd 2025
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support