Customer Ratings & Reviews
- Model:
- 55F35
- |
- SKU:
- 10365815
Customer reviews
Rating 4.5 out of 5 stars with 2445 reviews
(2,445 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. I had the tv since the end of November. Sound is terrible and now Disney plus has stopped working. Tried resetting app tried updating tv. Nothing when you buy cheap you get cheap
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is not even a year old! Already the picture is flickering at the bottom of the tv
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CamilleB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Crapper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crspppppper tv this is the worst tv I ever purchased
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tony,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this tv I was hype until I got home & plugged it in. The screen was cracked. Then I couldn’t even get my full refund back.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KevinS,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.7 months old and the picture is already going out. I wouldn’t waste your money.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HeatherB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Issue with “inputs”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month and two weeks. The “inputs” stopped working (1,2 and 3). I had to do a manufacturing reset to get them to work again. I don’t this tv, I want to go back to Samsung.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Zaboka,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective television
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to Internet. Support unable to resolve. After long delay wanted to send tech to replace parts in a brand new TV. Returned instead. Would not recommend this brand.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mizuno,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Damaged equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived damaged. I don’t know how it would have been.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TeeB,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Item Was not Received
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't receive the item. Initial scheduled date of delivery was cancelled because they ran out of stock. Next availability was not guaranteed.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Myla,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOUND KEEPS GOING OUT, ALSO IT WON'T PAIR WITH MY COMCAST REMOTE, OR MY TCL SOUND BAR. I WILL BE REPORTING THIS. DISCOURAGED COSTUMER.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RonaldG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks. It will not play sound or switch hdmi by itself. It turns on my ps5 by itself while I’m sleeping and I don’t know why.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JordanK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my boyfriend dec 2024, screen turned black May 2025
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gina,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Lipi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sometimes takes customers like ignorants and sells us bad products.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Martialo,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need help with your TV, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recieved this tv at the end of November 2024 and the speakers have gone out.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Anne,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv did not work right out of the box..returned immediately.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BelindaP,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
unfortunately not happy with defective unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I received has a defect in it. Returning it and got a replacement.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you were about to get a replacement. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, good quality picture, good for casual gaming.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
I would recommend this to a friendRated 1 out of 5 stars
Didnt work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was only able to ise prime and not netflix. I returned it asap.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Meme,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poorly built
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was rebooting continuously and I had no control over it.
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Thunder,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came broke & they didn’t replace it not worth it
This review is from TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support