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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 2445 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,445 reviews
  • Rated 5 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, excellent price. Now I have to see if it is going to last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv tcl 55"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and excellent products good quality image

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good audio and picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than most TVs in the next higher price range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loves the big screen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had a 32 inch TV and loves this bigger tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT TV!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is phenomenal. Price was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really good price for what youre getting which is solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and a Great Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was exactly what I was looking for and a Great Price. Very easy to get and load. I was in and out of the store in no time. Customer service was fantastic. (something you don't see as much these days.)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mine has major issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV Is Really Frustrating. Super Slow. Every touch of the remotes takes forever to actually work. Then it freezes every time I turn on hululive so I have to change channels and then change back. Then it is good for a little while but kicks me back to main menu. I dont know if I got a dud or what. Its not bad when I can get it to work. I just put a firestick on it and it seems a little better. Why would I ever have to do that on what is suppose to be a firetv???

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoshuaD,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    55 in tcl fire tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease on shopping online , and the delivery was Great!! Everything went as planned!! Would buy again, product is as promised!! Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go on, get ya one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV delivered by a great company! This is my second TCL in this size and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during Black Friday and worth it! Easy delivery and user friendly product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv it’s very useful and comes with most of the up to date apps 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BRAND SPANKING NEW TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD VERY NICE, GET TO WATCH ALL THE BEST FOOTBALLS GAMES

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black Friday TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the size of the tv and the sound system with it is not to bad …. Only problem is i noticed 4 white dots in the center of the tv while watching movies … and it’s the LED and it didn’t go away at all after trying many things

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CamiB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter for a gift. She said she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! Its such a amazing TV for the price! I appreciate the value!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not make 2 weeks! With 3 days the issues with screen started but unplugging for a bit would go back to normal. Then the controller stop working and with 10 days the images would be jumping. And never went back to normal.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mv2025,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    GREAT PRICE, LOUSY TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS TV! I purchased this TV for less than $200 (not including tax) including free delivery to my residence. After scanning for channels multiple times and always resulting in zero, I had to disconnect the TV and had to reconnect my old TV. Furthermore, I had to transport the TV, on foot, 4 and half miles to the nearest Best Buy because they don't provide free pick-up of defective merchandise! Where's quality control?

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EdwardL,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Piece of trash. Dumpster fire TV. Don't buy it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this TV for three years, I can tell you this TV is hot garbage. If you are looking to add parental controls, don't even think about purchasing this TV. God forbid your kids lock you out of your pin lock, you are SOL. You can try to reset your password, but it won't work. Google and TCL cannot help you. It gets stuck on the GoogleTV kids profile and won't switch to another account. This TV also freezes and the screen will go black constantly. Sometimes it won't even turn on. You have to disconnect it and restart it. The TV lags when switching from one app to another. Fam, save your coins on having to replace this TV and just spend up on a Samsung or wait until a Samsung goes on sale.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SuburbanMomlol,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 1 year ago, so it is difficult to decipher what TV you may have. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some additional troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to assist you further. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and buy a better brand. I bought this tv 6 months ago and its so glitchy. Flashes on and off at times and is very slow when navigating through the functions. Has about a 5 second delay after pressing the button on remote

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EloyM,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support