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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 2445 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,445 reviews
  • Rated 5 out of 5 stars

    Mother's Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and easy to install. It's a gift to my elderly mother and she is enjoying the view

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price was unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you beat the sale price for a 55" 4k TV. It is big and has a the things I want with a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t purchase a better TV for the price. Matter of fact, the quality alone warrants a higher price. Look no further for a quality product at a more than fair price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL has been killing it the past 5 years with TVs, can’t ask for better prices or quality if you need a smart tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JacobH, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 3 out of 5 stars

    My TCL 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent picture color is not the quality of my Samsung 49" TV which this is to replace. I had issues with volume control with the Samsung and this TCL remedies that issue.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LouisW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    I love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good on day light perfect for a place with a lot light

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    55” tcl fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good.. could be more user friendly interface is a little more difficult to find previous shows the remote with voice control is nice but the fire tvs seem laggy at times compared to Roku tvs

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrettC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    ***DO NOT BUY***

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this television for about 39 days. Unfortunately, this is the most regrettable item I’ve ever purchased. The box was thrown out so I cannot get a refund. Television takes several entire minutes to load. The most frustrating part, I am unable to watch a 30 minute program without it completely powering off. When it isn’t powering off constantly, it is abruptly cutting to the Home Screen. The picture is clear though.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ReneeJ,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Ok. Good size so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. If u dont want to squint this is for you

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Thegreatsee,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the worst smart TVs i’ve ever owned. almost a year now and i regret this purchase everyday. it’s so freakin’ slow. they’ll tell you its the internet but my roommates tv works fine. this one just sucks. you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Irh1595,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TV time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, has great streaming options and display is fantastic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing remote control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't see the picture or fuction of the product . It didn't a remote control.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GustavoM,

      Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great value for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Perfect for my lanai!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great tv at first ended up getting it for football season but recently it has gotten a few slow but great tv

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RafaelP, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 3 out of 5 stars

    Black Friday TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick this up for my 74 year old mom at a great deal. Unfortunately it didn’t want to work well with her cable box. Picture quality isn’t that great but the sound was ok. Pretty basic tv. Ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi rocme,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Why is this title needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the black fiday price this tv is very decent. Works quite well and the pic is pretty good. The only thing for me is tgat tge brightness could be a bit brighter but other than that it seems quite good.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnMinders,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great TV, got it for the office to share my screen easier and wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Connects well with the use of all apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent TV but not the best option in this range.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a capable TV. Overall, I find the FireTV interface to be significantly worse than the Roku interface, but it's definitely "fine". The remote control included is terribly large, however.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ReviewPerson2520,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL 55 inch. good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television works very good and is a good value. Only problem I am having is trying to pair my Xfinity remote XR11 with the television. TCL customer support unable to help and Xfinity codes don't work. Only thing that prevents me from ranking it 5.

    I would recommend this to a friend