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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 2445 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,445 reviews
  • Rated 3 out of 5 stars

    great tv cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine! colors were weird but could adjust in settings

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PresleyM,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    It's just a cheap 4k TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a cheap TV. Fine upgrade if your 720p or 1080p TV broke and you want something 4K. For under $225, it's solid. Not going to impress anybody though. I trust TCL more than other super budget TVs

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Excellent TV for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great TV I like the display. The Fire TV interface is a little clunky compared to its competitors like Roku but for the price you cannot beat it. Hopefully they continue to improve the interface and it would be a quality TV all the way around.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes up to 20 seconds for my Hulu to load so I can start watching once I select my show to watch it lags as well. The volume fluctuates between commercials and the show I am watching. my show will be loud then goes to commercials then comes back to the show and now the volume is low. I will be returning it was not worth the 168$ I will pay the extra to get better quality. You get what you pay for

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JudyD, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. If you still have the product, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Rated 3 out of 5 stars

    Sound issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV lasted for a little bit. It is a really good TV in the pictures. Perfect but the sound totally just went out! I believe I purchased it in November or December.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AmandaW,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tried something new

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm usually always a Samsung or LG TV guy decided to give this TCL try. All on pretty satisfied with it nice looking TV everything's been performing well I'd buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it can’t be beat….would be nice if some free apps viewing was included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. Easy to use. Easy to carry. Fits in the car. Firetv is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the price! It's perfect size, wifi, apps and I love the USB plugin to view photos! The picture could be better but not complaining because of price. Overall I have to say 4.5 Stars because of what you get for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great so far! I love it, if you have a Firestick imagine having a Firestick TV ! The screen is great and well lit. I get to enjoy it so much since moving out my parents house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that TV...Fire TV is GREAT! The price is absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for an amazing price at Best Buy. I am always happy with the sales that they have going on. Great quality and friendly staff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid tv for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad tv, grays are a little soft and edges are bright. The first tv i got had a frozen pixel so i had to exchange it for a new one. Other than that pretty solid tv for under $250

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Therealtroyg,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great experience when ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get Best Buy was quick and fast about it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV to play youtube and dance to zumba classes. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great TV for a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV for a great price! Our Bluetooth soundbar integrated transparently, but unfortunately the optical connection does not. We're using it with Roku but have played with FireTV and like it, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television TCL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good television with its size, easy to handle, easy to control but the only thing is that it’s slow! Processing time is little bit long compared to others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My TV died but I got it replaced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TCL TV went black on the second day. We had to repack it and return it. Fortunately the return and replacement was quick and easy.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrianT,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Great price so so picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great. The Picture quality is just so so.and the fire tv interface is not great I use a Roku stick for streaming

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Decent value level television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value class level TV. Speakers aren’t the greatest and the picture isn’t as vibrant or sharp as other brands. Just ok.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support