Customer Ratings & Reviews
- Model:
- 55F35
- |
- SKU:
- 6597528
Customer reviews
Rating 4.5 out of 5 stars with 2411 reviews
(2,411 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025) for its excellent picture quality, vibrant colors, ease of use, and affordable price. Many find it to be a great value and appreciate its lightweight design. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TCL 55 inch fire TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. The only small indie I had was trying to keep the input on hdmi 1 when turning off and on. Took a while to get to the issue after numerous hours of googling it.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. Treated with respect and very professional by sales representative.
I would recommend this to a friendRated 5 out of 5 stars
Gaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically im using this Tv for gaming purpos and it has great compatibility i enjoy it a lot
I would recommend this to a friendRated 2 out of 5 stars
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parents (Black Friday deal). They are not happy; it appears the screen is too dim, and you can't really watch it during daylight. Don't waste your money. Wasted so much time mounting it on the wall, driving to the store... The only good thing is- the price.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Antwane,
Thank you for taking the time to provide your feedback. We’re sorry to hear that your parents are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor Choice in TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got it hodidn't unbox it for over a month as it was a gift. My child got it at the start of Jan and was not able to use it due to anything you try would cause the TV to restart. I've followed all trouble shooting I can and it still continues to restart. Due to the time Best buy says nothing they can do so pretty much out of pocket on this and will return to Wal-mart for my TV's
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Cheap TV, great for a garage or kids room.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.User interface is slow and often doesn't responds to remote inputs. Picture quality is decent. Sound is very lacking, needed to add a soundbar to really enjoy it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ZacharyJ,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
It’s different
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a 2024 TV lot of new technology still trying to figure it out took a while to set up, but if you have an Amazon account, it should be easy
I would recommend this to a friendRated 5 out of 5 stars
TCL 5 star
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is very good at best price. As it comes with fire stick prime videos are accsible.
I would recommend this to a friendRated 5 out of 5 stars
Tv purchaee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was made for a Christmas gift and I’ve bought this brand before. Best buy is the pace to shop!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CatherineT,
Thank you for taking the time to provide your feedback. We hope that the recipient enjoys their new TV! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL is Good Quality!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have TCL TV through out our home. This was a good TV. We don’t like the Fire Stick streaming service. It ordered stuff with out us approving it.
I would recommend this to a friendRated 5 out of 5 stars
My Delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time and Handled with care… The app to follow your delivery was the Best thing for me, didn’t have to wait around ask day for a call
I would recommend this to a friendRated 2 out of 5 stars
stitches after a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked okay for the 1st year and now it is starting to glitch. I am barely going into year 2 with the TV and it will suddenly freeze and go home on its own. This happens in the middle of a show or movie randomly. Would not recommend this TV even if it is on sale. Pay a little more and get something that will last you more than a year
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JennyB,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. The screen quality is good enough but not amazing. The fire tv is ad heavy but I guess that’s to be expected in a sub $200 tv.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for smaller rooms.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution on the screen , the TV speeds through apps and other day to day functions seamlessly. Huge upgrade from our old LG.
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv with built in Fire tv. Side view is where the tv color fades but not too bad. Overall happy with the purchase
I would recommend this to a friendRated 5 out of 5 stars
Family TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my parents house. We purchased this TV to replace their previous one. The entire family is happy with the tv
I would recommend this to a friendRated 2 out of 5 stars
No HDMI CEC ability
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody uses TVs differently. I had 9 tvs in use in my home for various things and had hoped to replace 4 of them with 2 of these. This review is for people like me. Fire TV and Fire TV only. Can't plug something into a HDMI port and let it run the device. All my TVs I've bought since 2018 had HDMI CEC abilities except for these. If you're the kind of person that likes to plug into an HDMI port and throw the factory remote in a drawer and forget about it, this TV is not for you. Every time you power it on you have to use the factory remote to get it into HDMI 1 port even if you had shut it off while using the HDMI 1 port. I know this probably won't matter to most but just an FYI if you're someone like me and have gotten used to HDMI CEC being a standard feature in any TV you have bought in that last 10 years. If you're a restaurant or business that needs a set it and forget it display for a menu board or other info that you just turn on/off every day you will need the remote everyday to go thru steps to get these to work for you. Might not seem like much in the beginning, but if you're used to just hitting the power button every day, after a month you'll be thinking back to those days while you go thru a couple steps in settings every morning getting these things into HDMI 1.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Timmy, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. This TV does indeed support CEC functions and has settings to power on the TV to the Home Screen or the Last Used Input. To do this, you would go to: Settings->Display and Sounds->Power Controls->Power on (Either the Home Screen or the Last Input used). If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TCL fire tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue with this product is that it has an auto turn off feature that cannot be disabled. Other then that it is a great TV.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Don’t buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Nov 2023 during Black Friday sale, TV worked okay for a week or two. Then the remote went haywire and volume control was hard to control skipping up numbers to 100 then back down to zero until it settled where it wanted to. Now, Jan 2025, the remote will power the TV on/off and that’s it. Cannot watch it all all. Returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LaurieM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Screen strobed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, the screen started strobing and wouldn’t stop.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Paxtondd,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support