Customer Ratings & Reviews
- Model:
- 55F35
- |
- SKU:
- 6597528
Customer reviews
Rating 4.5 out of 5 stars with 2491 reviews
(2,491 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025) for its excellent picture quality, vibrant colors, ease of use, and affordable price. Many find it to be a great value and appreciate its lightweight design. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Second one worked fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv had issues; had to return to store; they verified and did a return. Went to tv section and purchased another one. (Same brand and model). This one worked well with no issues.
I would recommend this to a friendRated 3 out of 5 stars
Missing remote control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't see the picture or fuction of the product . It didn't a remote control.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi GustavoM,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:App performance
Rated 1 out of 5 stars
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes up to 20 seconds for my Hulu to load so I can start watching once I select my show to watch it lags as well. The volume fluctuates between commercials and the show I am watching. my show will be loud then goes to commercials then comes back to the show and now the volume is low. I will be returning it was not worth the 168$ I will pay the extra to get better quality. You get what you pay for
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JudyD, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. If you still have the product, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Get it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart TV. It's hanging in my bedroom. Very clear resolution. And fast.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JimmieO34,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv works great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues at all on the response time is pretty good, the tv looks good as i have it hooked up to security cams. the apps it comes with also look great.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Adam,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and TV works well for my son. He is able to play his vodeo games or watch TV plus I have control with the parent cobtrols to have the tv turn off at a specific time.
I would recommend this to a friendRated 5 out of 5 stars
Nice TV & nice price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for X-mas and he couldn’t be happier. He’ll primarily use it for playing his Xbox. Great price on sale and in stock at Best Buy. Curbside pickup was a breeze too.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
This tv should be named "Lags A lot"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the tv on a Black Friday special; we have a hand me down TCL in a spare bedroom (not a smart tv but with a Roku hookup) and we have no issues. The price was great and we needed a new living room TV so why not buy??? Set up is easy but from day 1, we had constant lagging issues. When trying to change the channels, it lagged. When we watched it, it would freeze and pixel a lot; we have a brand new high speed modem and fairly new router. So we decided to call our internet company and upgrade our speed from 150 to 600 thinking that was the problem but same issues remained. During a session of a few hours of tv viewing (we stream Hulu Live) not only did it lag, pixel, freeze but it would literally shut out of Hulu Live and back out to the TV home screen multiple times during these hours. After 4 weeks of dealing with it we were done and returned it to Best Buy with no issues and received a full refund (thank you Best Buy; great customer service). We ended up getting a Phillips brand which was about $200 more in price but also easy to set up and worth it because we have none of the previous issues with the new tv like we did with this TCL. This is one of those times the phrase "you get what you pay for" can be used truthfully.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TaraK,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TLC fire tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love fire TVs, you have many apps to download. Is my everyday entertainment.
I would recommend this to a friendRated 4 out of 5 stars
Good Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV overall, no real issues. Lets you install lots of different apps and pretty open to letting you do whatever you like. The screen also looks good but not amazing or anything.
I would recommend this to a friendRated 5 out of 5 stars
Great value for the pruce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works very well as an extra in the basement for us to use for exercise distractions and my wife to follow her YouTube exercise videos. Super price so excellent value
I would recommend this to a friendRated 5 out of 5 stars
TCL TV Delivery Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful delivery with quick and seamless hand off!
I would recommend this to a friendRated 4 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for the price. Could be better, I thought TCL had better products.
I would recommend this to a friendRated 5 out of 5 stars
The best brand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I love this brand. I got an Onn brand and it didnt last a year. I'm never getting that brand again.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, has all the apps included and easy to use
I would recommend this to a friendRated 5 out of 5 stars
Great low cost tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for the price! This is my second tcand it is as great as the first one. If you are looking for a quality tv that's not expensive this is it.
I would recommend this to a friendRated 5 out of 5 stars
Perfect tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television. The right size for my gym and the picture clarity is so clear. I’ve been receiving wonderful feedback from my members. Definitely well worth the price.
I would recommend this to a friendRated 3 out of 5 stars
Average. Not great but not the worst.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average TV. But only $180 for Black Friday sale. The picture just always has a slightly blurry look to it for some reason. But the worst thing is the being angles. Looking at this TV from the side it washes out pretty bad. The sound quality isn't very good. If you have a soundbar it won't matter. The FireTV OS isn't bad. Doesn't feel slow. Antenna reception is good. Screen has a very uneven look to it, lots of bright and dark spots.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RobertV,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Patio tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied hdr patio tv ........................
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv bought it for my mom really good quality first time pursuing something so expensive and I don’t regret it
I would recommend this to a friend