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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2491 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025) for its excellent picture quality, vibrant colors, ease of use, and affordable price. Many find it to be a great value and appreciate its lightweight design. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,491 reviews
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has been working great for us. Our sons use it mainly for gaming and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the sales person. She really made me more knowledgeable of past and present tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great picture and sound overall. I would def say get it !

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Shay,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Perfect for $180 sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my ps5. Can’t beat it for the price when on sale. Got it before Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up experience fast curbside pickup worker was nice and there was no wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- we took advantage of the Black Friday special. Our whole family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE shopping at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from friendly and helpful staff. Very pleasant and easy experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price. Sometimes it does go slow when switching apps or going to the Home Screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son begged me to buy a new tv. So glad I chose this one. Great tv. Very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good quality of picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is fair but not the quality of the picture. It is too dark

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Benki,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent option, good quality and easy to install... recommended product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson for Xmas he loves it Great for him to play his games on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Murrieta

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tonreturn this TV the screen was losing color on one side.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This tv is just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has some frustrations. The Power button on the remote has already stopped working. I have ro use the voice command. This sucks, & the HDR feature in settings doees not work this sucks. You can't black the screen out which should be a feature on a tv this size.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GeraldF,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Tcl 55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid works very well. Runs off of router which is 4 rooms away so has good wifi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. It has issuses. I decided not to return it because it works ok with my own firestick. The picture cuts off at the bottom. Not the best tv. But its a tv

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DouglasD,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she says it great. Works well for her gaming and to watch shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL-perfect gift to give; bought it for someone who really needed one...most gracious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice size & great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this tv for my living room. It was an easy set up & has an amazing quality for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    stitches after a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked okay for the 1st year and now it is starting to glitch. I am barely going into year 2 with the TV and it will suddenly freeze and go home on its own. This happens in the middle of a show or movie randomly. Would not recommend this TV even if it is on sale. Pay a little more and get something that will last you more than a year

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JennyB,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support