Customer Ratings & Reviews

TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)

Model:: 55F35; |
SKU:: 6597528

User rating, 4.5 out of 5 stars with 2218 reviews.

Highly rated by customers for:

Customer reviews

Picture Quality
Rating 4.6 out of 5 stars
Sound Quality
Rating 4.5 out of 5 stars
Brightness
Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, and ease of use of the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025). Many customers also appreciate the TV quality, weight, and color. However, some customers have expressed concerns about the remote control, speed, app performance, and operating system.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (2,160)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 11 Showing 201-220 of 2,220 reviews

Rated 5 out of 5 stars
Awesome Tv
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Posted 11 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it great tv. I recommend this product for sure
I would recommend this to a friend
Rated 5 out of 5 stars
Tcl 50”
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not bad at all. And the price was the best ever. Thank you
I would recommend this to a friend
Rated 5 out of 5 stars
55 inch TCL
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, So good! I put this in my bedroom and I have no complaints.
I would recommend this to a friend
Rated 3 out of 5 stars
Milky
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Posted 5 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen looks milky. Look at the picture below to see what I am talking about
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 5 months ago.
  Hi RoseanneB, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Disappointed After 3 Weeks
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Posted 5 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a TCL TV from BestBuy and was initially happy with it, but after just 3 weeks, I started experiencing serious issues. The screen keeps jumping and there’s an ongoing noise problem. Unfortunately, BestBuy doesn't accept returns after two weeks, so now I have to deal with the manufacturer. Very disappointing experience for such a new device I expected better quality and support.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 5 months ago.
  Hi MO20,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Pray you get a good one
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Posted 5 months ago. Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV on Black Friday. I dont watch TV. So much so, I was hesitant on even spending the money to buy one. It’s on maybe 6 hours a week and it’s something on in the background. It was on sale so I figured why not. My TV less than 8 months old with very little usage and the screen is starting to glitch!!
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 5 months ago.
  Hi Sazzie,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
ATSC 1.0 Tuner Poor Reception - OTA Unacceptable
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Posted 1 year ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My 12 year old Black Friday Hisense 4k U7H gets all my local stations without rotating my antenna. The F35 does not get half of them at all, the rest with mosaic distortion - and just one marginally if the antenna is precisely oriented. The TCL channel scan identifies more stations than my old Hisense, but 90% of them do not come in. How can it find more stations but receive fewer? In 12 years, the ATSC tuner would be a few generations newer and would outperform an old one. TV is used for OTA. I'll either take it back (most likely) or maybe step to up an ATSC 3.0 STB or PC card. WOULD I RECOMMEND: NO if you plan to use for OTA YES but only IF it is robust and lasts many years.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi MrCreosote,
  
  Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Bought two, One didn't work.
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Posted 5 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 2 of these, 1 smart TV roku function wasn't working from the start.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 5 months ago.
  Hi AlexW,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 2 out of 5 stars
Broken after 7 months
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Posted 5 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked okay for about 7 months. It now has 1/4 blurred portion on bottom of screen. This was my first and last TCL purchase.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 5 months ago.
  Hi BrianC,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 2 out of 5 stars
Best Buy out of box of tv.
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the tv out of the box. The mounting screws aren’t the best but to each their own. The tv has started to fade its color over the past 1 month of owning it. If you’re willing to risk it being a bad buy I’d say it’s a good purchase for the price.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi CaitlynM,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Don’t waste your money
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Posted 6 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trash. Tv is shot after only 6 months. Still under warranty and tcl has been giving me the run around for over 3 weeks with absolutely no resolution. When you first power the tv on it’s fine but after about an hour of use the screen color looks like film negatives.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi MarkC,
  
  Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Broken out of the box and outside the return perio
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Posted 8 months ago. Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for Black Friday to use at my new house. Took a few of months to get moved and installed, and when I went to take it out of the box for the first time, the screen is cracked. No signs of damage on the box or packaging, but this is now a paperweight. Best Buy return policy says I have 15 days, and I am well past that. I bought two TVs, a washer and dryer and a bunch of other items for the new house. Last purchase with Best Buy.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 8 months ago.
  Hi JC,
  
  Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Broke within year
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Posted 3 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke within a year and customer service is hard to deal with or get ahold of.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 3 months ago.
  Hi DanielE,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
A great TV that has features that won't work!
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Posted 8 months ago. Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since the beginning this TV has not work properly or not at all. Features/applications do not work. It gets lagged/stops working. Everytime I do ANYTHING, I Have to reboot.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 8 months ago.
  Hi DavideMc,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
TCL Fire Tv
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote will not connect to the TV. After talk with customer service the TV will have to be returned for a refund.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 1 year ago.
  Hi CharlesG,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Led is messing up I need a replacement
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Posted 6 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LED went out I bought it in November 2024 and it went out by July 2nd 2025
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 6 months ago.
  Hi MichaelB,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Would not recommend
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Posted 9 months ago. Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst TV ever! It freezes all the time and regularly shuts down.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 9 months ago.
  Hi LanceL,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Broken TV
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Order open box excellent condition according to the description. Put up on the wall and turned on to my surprise the corner was bent...
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 11 months ago.
  Hi TechTools,
  
  Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with.
  
  Thank you,
  
  Sara
  TCL Customer Support
Pros mentioned:
Picture quality
Cons mentioned:
Remote control, Speed
Rated 4 out of 5 stars
Overall okay TV
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Posted 3 weeks ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As everyone else states, the remote is not very good as fare as design and feel. It seems like if you breath on it, it will change the app you are using. Very touchy. The processor is slow especially after doing all the updates and downloads. Let mine finish everything, there is a menu to watch the progress, I restarted it and it ran fine. Does take some time to load here and there. When it got "cluttered" I restarted the tv from the menu and it started loading fine again. Great gaming tv. Wasn't as impressed with the built in speakers like some reviewers but it does throw the sound around the room. I would recommend this unit to someone who doesn't mind a slower system.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 3 weeks ago.
  Hi TimothyM, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support
Rated 1 out of 5 stars
Remote not pairing
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just took this tv out the box, tried to pair the tv to the remote but it is stuck
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 11 months ago.
  Hi Pippen,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support