Customer Ratings & Reviews
- Model:
- 55F35
- |
- SKU:
- 6597528
Customer reviews
Rating 4.5 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)'s picture quality, price, and ease of use. Many find the TV to be of great quality, lightweight, and enjoy its vivid colors. However, some customers have expressed concerns regarding the remote control, speed, app performance, and operating system. Some customers have reported that the operating system freezes.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Waste of money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy the TV. It is extremely light weight. The picture is horrible and has limited adjustments in color. Unfortunately, I opened it too late past the return date to realize this I’m sorry I wasted my money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeanG,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.7 months old and the picture is already going out. I wouldn’t waste your money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HeatherB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. I had the tv since the end of November. Sound is terrible and now Disney plus has stopped working. Tried resetting app tried updating tv. Nothing when you buy cheap you get cheap
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this tv I was hype until I got home & plugged it in. The screen was cracked. Then I couldn’t even get my full refund back.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KevinS,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Damaged equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived damaged. I don’t know how it would have been.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TeeB,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Issue with “inputs”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month and two weeks. The “inputs” stopped working (1,2 and 3). I had to do a manufacturing reset to get them to work again. I don’t this tv, I want to go back to Samsung.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Zaboka,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective television
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to Internet. Support unable to resolve. After long delay wanted to send tech to replace parts in a brand new TV. Returned instead. Would not recommend this brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mizuno,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Item Was not Received
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't receive the item. Initial scheduled date of delivery was cancelled because they ran out of stock. Next availability was not guaranteed.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Myla,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOUND KEEPS GOING OUT, ALSO IT WON'T PAIR WITH MY COMCAST REMOTE, OR MY TCL SOUND BAR. I WILL BE REPORTING THIS. DISCOURAGED COSTUMER.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RonaldG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my boyfriend dec 2024, screen turned black May 2025
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gina,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks. It will not play sound or switch hdmi by itself. It turns on my ps5 by itself while I’m sleeping and I don’t know why.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JordanK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Lipi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sometimes takes customers like ignorants and sells us bad products.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Martialo,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need help with your TV, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recieved this tv at the end of November 2024 and the speakers have gone out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Anne,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv did not work right out of the box..returned immediately.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BelindaP,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
unfortunately not happy with defective unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I received has a defect in it. Returning it and got a replacement.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you were about to get a replacement. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Didnt work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was only able to ise prime and not netflix. I returned it asap.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Meme,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poorly built
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was rebooting continuously and I had no control over it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Thunder,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came broke & they didn’t replace it not worth it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
An Exceptional 4K TV: TCL 55” F35-Series Review –
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for an exceptional 4K UHD TV that delivers fantastic performance at a great price, the TCL 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2024) is a top pick. Here's why: Picture Quality: The 4K UHD resolution paired with HDR brings stunning clarity, vibrant colors, and impressive contrast. Watching movies and shows feels immersive, with deep blacks and bright highlights that make every scene pop. Whether you're gaming or streaming, the visuals are smooth and detailed, even during fast-paced action. Smart Features: As a Fire TV, the built-in smart features are seamless. Accessing apps like Netflix, Prime Video, Disney+, and more is effortless. Alexa integration is a standout, making it easy to control the TV, find content, or even check the weather with voice commands. The intuitive interface ensures a smooth and user-friendly experience. Design: The sleek design fits well in any living room. It's lightweight yet feels sturdy, with slim bezels that maximize the screen real estate. It looks modern and stylish, enhancing your entertainment setup. Performance: The TV performs incredibly well with its fast, responsive interface and low input lag, making it great for gaming or binge-watching sessions. The remote is easy to use and even has Alexa voice capabilities for convenience. Value: For the price, this TV is a steal. It offers premium features typically found in higher-end models, making it an excellent choice for anyone who wants a high-quality 4K TV without breaking the bank. Final Thoughts: The TCL 55" Class F35-Series Fire TV delivers a brilliant combination of performance, features, and value. Whether you're upgrading your home theater or buying your first 4K TV, this is a fantastic choice. Highly recommend!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a 720p TV to this so you can imagine the shock when I turned it on. The picture is great, and when the Dolby atmos features kick in it gets even better. It’s very easy to set up and use, and I’ve had no issues.
I would recommend this to a friend