Customer Ratings & Reviews
- Model:
- 55F35
- |
- SKU:
- 6597528
Customer reviews
Rating 4.5 out of 5 stars with 2491 reviews
(2,491 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025) for its excellent picture quality, vibrant colors, ease of use, and affordable price. Many find it to be a great value and appreciate its lightweight design. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV Features are okay compare to the branded ones..
I would recommend this to a friendRated 4 out of 5 stars
Good for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Sound could be better. You get what you pay for.
I would recommend this to a friendRated 4 out of 5 stars
Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like tcl tvs , great picture and sound Better than F30 series
I would recommend this to a friendRated 4 out of 5 stars
Great size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is good. Only downside is confusing layout to install base.
I would recommend this to a friendRated 2 out of 5 stars
Random Black Screen and Poor Picture Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this TV for about a month now and it hasnt been a good experience so far. Randomly, the screen will go black and sometimes after that, the picture becomes horrible. I then have to turn it Off and the back On, so that picture quality resets. These issues occur every time we turn it on. The firmware on the TV is up to date, so I'm not sure why these issues are occurring. I've reached out to Best Buy, but since they only have a 15 day return policy, there was nothing they could do. My next step is to contact TCL directly to see if they can resolve the issue or replace the TV with one that works.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CraigG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do not buy this TCL tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Second tv of this kind because of same issue. First one was replaced because of same issue. While watching a program it just goes to the Home Screen whenever. So now you cannot watch any program fully because it just goes back to Home Screen and then you have to go back to your program in order to watch it. Looked online and tried every suggestion to fix but it doesn’t fix it. Have another brand tv with same os and it never doe what this tv does. TCL needs to find a fix and produce better quality TVs. Very disappointed with TCL. First time buying a TCL tv and won’t buy another one. Waste of money and time. Do not buy this tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Chris,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible software on this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is very poor quality, if I can't find a way to improve the software I will return it. I will open an app and start playing a show or movie, the TV will freeze, or will play while showing no image, only sound, and will often boot me out of the app and back to the home screen, where I will have to re-open the app, and then re-start my show from the beginning, as progress was not saved. It does this constantly. Also picture looks great from straight ahead, but gets very washed out when watching from an angle.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DeclanF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
software bugs at setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.out of the box it had some bugs and wouldnt boot correctly to setup screen. kept getting errors. had to reset it a few times for it to function corrently
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi mehh,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good budget TV/ Child TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv, especially for the price. Slightly harder user interface than most. Processing power is a little slow. Still worth it for the cost.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Alex,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It's just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an ok picture but has been cutting on randomly and going back to the menu randomly while watching something. Maybe it's just this unit but I wouldn't recommend just based off that
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Randy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL 55 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality not as good as expected and a few times the tv just dim for no reason and I can’t undo it unless I uplift it for a while then plug it back
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlexG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for what you pay for if you got it on sale. It has a delay when navigating through the menu. Also doesn’t have much of options when trying to play around with the picture color.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FrankC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the tv to use as a gaming monitor but it is terrible for my use. the image latency is very slow and unresponsive even with the tv tuned to be as fast as possible. image quality is very poor and blotchy, not sure how to describe it but it looks smeared. I have another 55" lcd screen that I use that looks good and is responsive. I bought this tv for under $200, for the price I cant complain too much. but wait for a sale or buy something better.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LindenS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Great Price, OK picture, slow processor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was great. Picture is just OK. Processor is slow to respond to the remote.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BenM,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Smaller than described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a 55 inch TV and this one is 5 inches smaller so I feel I got the wrong TV in the right box? It was sale for cheap and didn’t have time to return so I own it now
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JenniferR,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Per industry standards, TV screens are measured diagonally. This TCL TV has a diagonal measurement of 55 inches, while the overall width of the TV is 48.3 inches. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It's just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's OK. Sometimes the screen goes black even though the tv is still on. We fix it by unplugging it. It's kinda disappointing because we've only had it a few months.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Homeowner,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Unplug it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes i have to unplug it to turn on..become it wont turn on with the remote
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Yannabanna,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good price, poor quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv as a gift for my mother. Great price cant complain there but its extremely slow processing makes it hard to use. The picture quality is also sub par.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Shawn,
Thank you for taking the time to provide your feedback. We hope that your mother is enjoying the TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Best buy sucks!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible. Have to go to 100 and use my bose surround sound which doesn't make much better. Also switching to over the air channels (abc,nbc, cbs, or pbs) from fire channels takes forever and the audio from fire or apps keeps going on the next channel. Worst tv ever!!! Plus,,, if you have a problem they(best buy) wants you to ship it back or return it yourself to a store! Not buying from best buy ever again!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelR,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Picture and Price good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to link this television to xfinity X1 remote.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tfueler, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support