Customer Ratings & Reviews
- Model:
- 55F35
- |
- SKU:
- 6597528
Customer reviews
Rating 4.5 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025) for its excellent picture quality, vibrant colors, ease of use, and affordable price. Many find it to be a great value and appreciate its lightweight design. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Loves the big screen.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter had a 32 inch TV and loves this bigger tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
GREAT TV!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is phenomenal. Price was outstanding.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Thank you!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you! Its such a amazing TV for the price! I appreciate the value!
I would recommend this to a friend Rated 5 out of 5 stars
TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really really good price for what youre getting which is solid
I would recommend this to a friendRated 5 out of 5 stars
Great TV and a Great Price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was exactly what I was looking for and a Great Price. Very easy to get and load. I was in and out of the store in no time. Customer service was fantastic. (something you don't see as much these days.)
I would recommend this to a friendRated 5 out of 5 stars
55 in tcl fire tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease on shopping online , and the delivery was Great!! Everything went as planned!! Would buy again, product is as promised!! Thanks again
I would recommend this to a friendRated 1 out of 5 stars
GREAT PRICE, LOUSY TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV! I purchased this TV for less than $200 (not including tax) including free delivery to my residence. After scanning for channels multiple times and always resulting in zero, I had to disconnect the TV and had to reconnect my old TV. Furthermore, I had to transport the TV, on foot, 4 and half miles to the nearest Best Buy because they don't provide free pick-up of defective merchandise! Where's quality control?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EdwardL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought during Black Friday and worth it! Easy delivery and user friendly product.
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv it’s very useful and comes with most of the up to date apps 10/10.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Not worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not make 2 weeks! With 3 days the issues with screen started but unplugging for a bit would go back to normal. Then the controller stop working and with 10 days the images would be jumping. And never went back to normal.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mv2025,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
BRAND SPANKING NEW TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD VERY NICE, GET TO WATCH ALL THE BEST FOOTBALLS GAMES
I would recommend this to a friendRated 3 out of 5 stars
Black Friday TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the size of the tv and the sound system with it is not to bad …. Only problem is i noticed 4 white dots in the center of the tv while watching movies … and it’s the LED and it didn’t go away at all after trying many things
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CamiB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my daughter for a gift. She said she loves it.
I would recommend this to a friend- Cons mentioned:Speed
Rated 1 out of 5 stars
Bottom barrel TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had nothing but issues with this TV since purchasing. Took 4 days to even get the TV to update and once that finally worked I can't install a single app on this TV. Everything works at a snails pace and I know it's not my internet connection because I'm getting 250mpbs. Last time I ever purchase a TCL TV. Save yourself the time and aggravation and get yourself a Sony TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DakotahA,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Piece of trash. Dumpster fire TV. Don't buy it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having this TV for three years, I can tell you this TV is hot garbage. If you are looking to add parental controls, don't even think about purchasing this TV. God forbid your kids lock you out of your pin lock, you are SOL. You can try to reset your password, but it won't work. Google and TCL cannot help you. It gets stuck on the GoogleTV kids profile and won't switch to another account. This TV also freezes and the screen will go black constantly. Sometimes it won't even turn on. You have to disconnect it and restart it. The TV lags when switching from one app to another. Fam, save your coins on having to replace this TV and just spend up on a Samsung or wait until a Samsung goes on sale.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SuburbanMomlol,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 1 year ago, so it is difficult to decipher what TV you may have. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some additional troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to assist you further. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and buy a better brand. I bought this tv 6 months ago and its so glitchy. Flashes on and off at times and is very slow when navigating through the functions. Has about a 5 second delay after pressing the button on remote
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EloyM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Disappointing Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this at a great price on Black Friday however I must’ve got the lemon in the batch. Mine lasted one week. 1. TV apps react very slow and almost freezes when switching apps or typing something in. 2. After 1 week, the sound started cutting in and out making horrible, loud crackling sounds. Disconnected my sound bar to make sure it wasnt the soundbar and sure enough it was the TV. Had no problem with Best Buy taking it back for an exchange on something better.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ricardo,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor customer service .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the f35 series 55" tcl television on November 29th. Was told two days and it would be ready for pick up . Went to store on Dec 6 and was told TV was there but had not been processed in and it would be ready on the 8th . Went in for a radio install on the 7th and checked on my order , a manager then told me the TV wasn't there but kept trying to get me to cancel my order . There's was several 55" tcl tvs on the floor . I feel like they just didn't want to honor the sale .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffW,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your order. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worked for two weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV would no longer turn on 15 days after purchase
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi user937876,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Eldred Loftin, Esq.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order was late, once received TV was broken. Replacement sent to wrong adrress
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EldredL,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support