Customer Ratings & Reviews
- Model:
- 55F35
- |
- SKU:
- 6597528
Customer reviews
Rating 4.5 out of 5 stars with 2414 reviews
(2,414 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025) for its excellent picture quality, vibrant colors, ease of use, and affordable price. Many find it to be a great value and appreciate its lightweight design. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Issue with “inputs”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month and two weeks. The “inputs” stopped working (1,2 and 3). I had to do a manufacturing reset to get them to work again. I don’t this tv, I want to go back to Samsung.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Zaboka,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Damaged equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived damaged. I don’t know how it would have been.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TeeB,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective television
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to Internet. Support unable to resolve. After long delay wanted to send tech to replace parts in a brand new TV. Returned instead. Would not recommend this brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mizuno,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Item Was not Received
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't receive the item. Initial scheduled date of delivery was cancelled because they ran out of stock. Next availability was not guaranteed.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Myla,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOUND KEEPS GOING OUT, ALSO IT WON'T PAIR WITH MY COMCAST REMOTE, OR MY TCL SOUND BAR. I WILL BE REPORTING THIS. DISCOURAGED COSTUMER.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RonaldG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks. It will not play sound or switch hdmi by itself. It turns on my ps5 by itself while I’m sleeping and I don’t know why.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JordanK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my boyfriend dec 2024, screen turned black May 2025
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gina,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Lipi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sometimes takes customers like ignorants and sells us bad products.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Martialo,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need help with your TV, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, good quality picture, good for casual gaming.
I would recommend this to a friend Rated 1 out of 5 stars
Awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recieved this tv at the end of November 2024 and the speakers have gone out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Anne,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv did not work right out of the box..returned immediately.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BelindaP,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
unfortunately not happy with defective unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I received has a defect in it. Returning it and got a replacement.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that you were about to get a replacement. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Didnt work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was only able to ise prime and not netflix. I returned it asap.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Meme,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poorly built
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was rebooting continuously and I had no control over it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Thunder,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came broke & they didn’t replace it not worth it
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Love love love…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a great investment! Amazing quality, perfect size, great price and an easy installation and setting up was just as easy! I would totally recommend!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing for the price. Hung this up behind the bar to watch our foodball games. Picture quality is bright and sharp. Set up was easy and it's stream perfect. I would buy again.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TCL-55" TV performing as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL-55" Class F35-Series 4K has been set up and running for a week. Seems to do the job! Excellent picture, and easy to mount and hook up.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, works perfectly in the space we needed it. Easy setup and connection for WiFi. Couldn't ever beat the price we got it at!!
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
TCL TV 55"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping. Great buy for size of tv. Good picture and easy set up.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MrsHansen,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support