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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2490 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025) for its excellent picture quality, vibrant colors, ease of use, and affordable price. Many find it to be a great value and appreciate its lightweight design. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,490 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. A lil leggy but for the price not bad at all

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than i expected ttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate . Enjoying a great value

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television for the price! Crisp clear picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would Buy Again, But Only on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are a little odd at times but great for the price!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LeviE, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Better than I thought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we’ve mounted the tv and I love the functionality of the tv. It’s different than Roku but it brings up all the shows that you may want to watch rather than bringing up a thousand apps to guess which show is on which channel. You will need an Amazon account to setup if you don’t already have one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    TCL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price paid easy to use good for price paid

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL Fire Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid tv. Nice picture. Very good price for the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV The Perfect Size!! Thx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable employees! Kind and Considerate! Will buy from BB again!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SherlynHuber2024, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    TCL TV at great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I expect to get a lot of use from it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy set up and picture is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Grandson loves it alot..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price, I recommend to anyone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice for entering an item for a fundraiser silent auction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCA TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good deal it was door busters and I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s goog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ———————————————————-It’s good————————————————————-

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pay more to avoid fire tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fire tv is terrible for streaming anything other than Amazon. Prime is perfect, but Netflix, hbo, and Disney + are glitchy and have issues with sound and have to restart the tv to get it to work. It is difficult enough that I would not consider purchasing again and would pay more to avoid fire tv.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jeremy,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Very happy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my order. Very happy with this tv and the quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refresh rate could be better. But 175$ is a steal for 55’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many televisions to choose. These vary with the price, size, picture quality and on-board technology options. My sales representative at Best Buy explained the available options and helped me find the best product for the best price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ThomasB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support