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Customer Ratings & Reviews

Your price for this item is $43.99
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The comparable value price is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 3486 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.2 out of 5 stars

  • Brightness

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 55" Class 4 Series 4K UHD Roku TV for its exceptional picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have experienced issues with durability, remote control, short lifespan, screen issues, and warranty, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,486 reviews
  • Rated 4 out of 5 stars

    Good TV Great Smart Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father, great Roku integration, no need for additional boxes. Picture quality is not as other major brands, not very bright or sharp, but for the price it is a great feature TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 55' inch TCL smart tv. I was really excited to set everything up and enjoy my tv. After opening the box and screwing the legs on I proceeded to turn on the tv. There were lines and streaks covering the top and right side of the television. Of course I was disappointed to see this since it was a brand new tv but I contacted Best Buy and they immediately scheduled someone to come out and exchange the tv. I give Best Buy a 5 for good customer service but a 3 rating on the tv for the malfunction. Overall it's a nice design and appears to be a great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the price you’re paying. Has all the apps I need and has a pleasurable to use interface. I thought I’d be upset with the screen when I received it based on reviews throughout the web, but it pleasantly surprised me.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Was a decent TV while it worked.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV worked very well while it worked. Less then two years into ownership however the backlight panel must have went bad because the image became impossible to see. It just looked like a black screen but you can hear the sound of clicks from moving around the Roku Home Screen. Very disappointing. Don’t think I’ll be buying TCL again. Hisense seems much better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Ok lightweight tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV for the price. Two bad things I found: 1- remote not universal 2-speakers on TV are back facing so the sound quality goes down.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lucy,

      The TV remote is designed to control the TV, not any external devices. However, our TVs are compatible with most Universal and cable remotes. Many Universal and cable box remotes can be programmed to control certain features on the TV. You can visit https://support.tclusa.com/tv-remote-codes for more information. Hope this helps!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this brand, they say it’s normal to have white spots. The TV is brand new. Already has white spots in background.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      We are truly sorry that you are having issues with your TV. We would like to look into it for you and make sure you are a satisfied customer at the end of the day. Our Customer Advocacy Team in California is here to help. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thanks,

      TCL Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible video quality compared to other brands for the price. Sound is decent (worth the price.) TCL had to come replace a part 4 months after purchase, and again the SAME part a year lately and now i'm out of warranty. This was a known defect they stated and still wanted to replace it so i'm sure i'm about to go through hoops to get them to take care of this honestly. I would highly recommend coughing up the extra money so you don't end up RENTING a low quality TV but buying a good one that will LAST years. Not 6 months, that's a big red flag.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      We're sorry to hear that you may be experiencing some trouble with your TV. This is definitely not normal for one of our TVs as they are designed and engineered to provide years of entertainment. Rest assured, our Customer Advocacy Team is here to help and support you. We would be more than happy to review your case for you to see if we can possibly assist you. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Great tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a smart toll on a budget with all th online content it’s a great tv the speakers are the only thing that keep this from 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing the TCL brand and have been using for about a month and so far no complaints or issues. Perfect for my living space to watch sports and utilize the different functionalities built in to the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had that many issues! Very smooth running tv, picture is great! Only issue is that it sometimes freezes and doesn’t respond for about 3-5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! We purchased for our living room and couldn’t be happier. We do notice some connection issues periodically but nothing I wouldn’t purchase again for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for what we need it for . However you are not allowed to Bluetooth anything with it unless you set up external speakers . That’s about the only complaint I have with the TV.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Don't spend money on this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week ago I probably would have written a rave about this t.v. unfortunately the screen recently went blank. It went blank yet there is still sound. After trying every trick i could find online it still was blank. I called a local repair shop. And found out it is possible that the backlights needs fixed. or a new mother board. Or both. My extended warranty just expired. I have only had this tv 3 years and one week. For the cost of repairs, I may as welll purchase a new tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Samsung, Sony, Toshiba, LG and Insignia Tv's and I'm telling you now that this TV here has it all and for a price that simply puts it above the rest. I have 2 actually so what are YOU waiting for???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Views

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Tv for about 4 months now and it has been nothing less than great for our Netflix YouTube and streaming workouts with all of the Apps it offers. It has been a perfect fit for me and my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could never be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never really know how much youre missing until you buy this ultra advanced chalkboard.now i have somewhere to write my string theory formulas while i watch my box tv. Best investment ever that old box tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it !!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and I still have my TV if u ever have a sound problem make sure the power plug is pushed all the way in the back of the TV I had this problem but its working 100

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 3 out of 5 stars

    Nice value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fine TV for the price. I like the Roku TV but the quality of the picture is not all that great. However, it does the job.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rusty,

      There are options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, advanced picture settings, and more. Hope this helps & happy viewing!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Nice bargain TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television that has good features and does not disappoint. Everything you would expect from a TV that is priced under $400.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2. I put them side by side on my porch for football. You can’t beat the performance for the money. It’s not as good as my others but it’s also 1/4 the price

    I would recommend this to a friend